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Monday, May 18, 2009

Business Communication - 18

LIST OF ATTEMPTED QUESTIONS AND ANSWERS


Multiple Choice Multiple Answer
Question The vision should be based on
Correct Answer Talents and dreams , Hopes and passion
Your Answer Understanding


Select The Blank
Question The ________ number is essential to make entry in the register.
Correct Answer Outward
Your Answer Outward


Select The Blank
Question ________ is doing yesterday's work today
Correct Answer Procrastination
1. Your Answer Procrastination


True/False
Question Feedback is immediate in busines organisation
Correct Answer True
Your Answer False


Multiple Choice Single Answer
Question Subject contains
Correct Answer Objectives of the letter at a glance
Your Answer Objectives of the letter at a glance


Multiple Choice Single Answer
Question What should be the place of inside address in the layout of the letter?
Correct Answer Below the outward number
Your Answer Below the outward number


Multiple Choice Single Answer
Question What type of communication can be used as a legal record which may be used in the court of law ?
Correct Answer Written
Your Answer Written


Multiple Choice Multiple Answer
Question Goal achievement leads to
Correct Answer Setting higher goals , Dream bigger goals
Your Answer Setting higher goals , Dream bigger goals , Work satisfaction


Select The Blank
Question Hearing disorders or illness etc fall into the category of ________ noise
Correct Answer Physiological
Your Answer Physical


True/False
Question WWW is an electronic brochure for an organisation.
Correct Answer True
Your Answer True


Select The Blank
Question Once the vision is identified it has to be illustrated with a concrete goal called ________
Correct Answer Mission
Your Answer Target


True/False
Question Vision is inborn.
Correct Answer False
Your Answer False


Multiple Choice Multiple Answer
Question The different types of barriers that can come in the way of effective communication are
Correct Answer Physical , Cultural , Mechanical
Your Answer Physical , Cultural , Mechanical


Select The Blank
Question The largest single cost in most businesses is ________.
Correct Answer People
Your Answer People


True/False
Question Manager communicates the vision of the company to his team mates
Correct Answer True
Your Answer True


Multiple Choice Single Answer
Question In a life span of 72 years , how much of average time is spent on working
Correct Answer One fifth
Your Answer One fifth


True/False
Question By trying to identify potential problems at the onset, it becomes possible to prevent many more in near future
Correct Answer True
Your Answer True


True/False
Question Inside address consists of the name and address of the sender.
Correct Answer False
Your Answer False


Multiple Choice Single Answer
Question It is very useful in collecting dues from customers
Correct Answer Business letters
Your Answer Business letters


Match The Following
Question Correct Answer Your Answer

Written Communication One – way process Kept

Website World Wide Web World Wide Web World Wide Web World Wide Web World Wide Web World Wide Web

Letter Written One – way process

Record Kept Written

Notice Issued Issued



Multiple Choice Single Answer
Question What type of records are permanent for organisation?
Correct Answer Business letters
Your Answer Business letters


Multiple Choice Multiple Answer
Question This makes communication difficult
Correct Answer One party talks and the other listens , One party gets angry , One party keeps focus on themselves
Your Answer One party gets angry , One party keeps focus on themselves


Select The Blank
Question The barrier to communication is called________
Correct Answer Noise
Your Answer Noise


Multiple Choice Multiple Answer
Question 98 out of 100 people are dissatisfied as
Correct Answer They have no goal , No purpose to drive them
Your Answer They have no goal


Match The Following
Question Correct Answer Your Answer

It can't be used once it is lost Time Time

Opposite of procrastination is To solve a problem without complete information To solve a problem without complete information

Ways to prevent interruption To put someone between you and the people To put someone between you and the people

Time management technique To know and list priorities To know and list priorities



Multiple Choice Multiple Answer
Question Report means
Correct Answer A document in which given problem is examined , An account or statement which describes an opinion
Your Answer A document in which given problem is examined , An account or statement which describes an opinion , Outcome of an observation


Multiple Choice Single Answer
Question The most effective way of communication is
Correct Answer Written
Your Answer Written


True/False
Question House journals are a type of oral communication.
Correct Answer False
Your Answer False


Multiple Choice Multiple Answer
Question What is progress report?
Correct Answer It is a review of progress made on an activity , They may be formal or informal
Your Answer It is a review of progress made on an activity , It follows a norm , They are only formal


Select The Blank
Question Normally ________ address is written under the outward number.
Correct Answer Inside
Your Answer Script


Multiple Choice Single Answer
Question The most valuable asset of a company is
Correct Answer People
Your Answer People


Multiple Choice Multiple Answer
Question Memo is
Correct Answer It is an inter office communication , It is a routine type of communication , They are direct written messages
Your Answer It is an inter office communication , It is a routine type of communication , They are direct written messages , It covers the vital bit of information


Multiple Choice Single Answer
Question Prescience means
Correct Answer Knowledge about the future
Your Answer Knowledge about the future


Multiple Choice Multiple Answer
Question When there is lack of perspective one should
Correct Answer See things from a different point of view , Look at the present with an eye towards future , Study other cultures
Your Answer See things from a different point of view , Look at the present with an eye towards future


Multiple Choice Single Answer
Question "Communication is an exchange of facts,ideas,opinions,emotions by two or more persons." It is quoted by :
Correct Answer Newman and Summer
Your Answer Newman and Summer


True/False
Question While writing memos the writer needs to be concerned about the sensitivity of the wordings.
Correct Answer False
Your Answer False


True/False
Question The inside address of the letter and the address on the envelope are different.
Correct Answer False
Your Answer False


Multiple Choice Single Answer
Question Successful people realise the value of
Correct Answer Money
Your Answer Time


Select The Blank
Question The pattern of business letter is called________
Correct Answer Layout
Your Answer Layout


Multiple Choice Single Answer
Question The middle part of presentation contains
Correct Answer Main body is broken into points
Your Answer Main body is broken into points


Select The Blank
Question Vision is________
Correct Answer Acquired
Your Answer Acquired


Multiple Choice Multiple Answer
Question What are the principles of Effective communication ?
Correct Answer Clarity of objective , Selection of media , Feedback
Your Answer Clarity of objective , Selection of media , Feedback


Select The Blank
Question Examples of environmental stress is ________
Correct Answer Humidity
Your Answer Humidity


Multiple Choice Multiple Answer
Question Reference means
Correct Answer It refers to the number and date of a previous letter received , It refers to the number and date of a previous letter sent
Your Answer It refers to the number and date of a previous letter received


Multiple Choice Single Answer
Question It is required for emerging successful strategy while interpreting results
Correct Answer Review
Your Answer Planning


Select The Blank
Question Written communication can be kept as ________ record.
Correct Answer Legal
Your Answer Legal


True/False
Question The simplest proposal resembles memorandum.
Correct Answer True
Your Answer True

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