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Monday, May 10, 2010

Business Process ReEngineering - 20

 

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

 

 

 

 Select The Blank

  Question  

Make the process intimate with the preferences & habits of ________.

  Correct Answer  

Participants

  Your Answer  

Participants

 

 Multiple Choice Single Answer

  Question  

Internal Group resistance describes :-

  Correct Answer  

Group Behaviour

  Your Answer  

Plural Behaviour

 

 True/False

  Question  

There is a risk of project failing on account of lack of resources.

  Correct Answer  

True

  Your Answer  

False

 

 True/False

  Question  

The critic communicates openly & demonstrates constructive behaviour towards the project goals.

  Correct Answer  

True

  Your Answer  

True

 

 Multiple Choice Multiple Answer

  Question  

The techniques used for understanding the current process are :-

  Correct Answer  

Flow chart techniques , Fish bone diagram , Quality function deployment technique

  Your Answer  

Flow chart techniques , Fish bone diagram , Quality function deployment technique

 

 Multiple Choice Multiple Answer

  Question  

Pitfalls of ERP implementation are :-

  Correct Answer  

Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management

  Your Answer  

Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management

 

 Multiple Choice Single Answer

  Question  

The Organization is looking for solutions outside its competence or project team is not performing, is termed as :-

  Correct Answer  

General Project Risk

  Your Answer  

General Project Risk

 

 Multiple Choice Single Answer

  Question  

MRP II was introduced in the year :-

  Correct Answer  

1980

  Your Answer  

1980

 

 Multiple Choice Single Answer

  Question  

The Concept "Benefits to Society" implies fulfillment of requirements of :-

  Correct Answer  

Society

  Your Answer  

Society

 

 Select The Blank

  Question  

Internal Resistance is ________

  Correct Answer  

Manager

  Your Answer  

Manager

 

 True/False

  Question  

The project should not be properly explained to the store managers.

  Correct Answer  

False

  Your Answer  

False

 

 Multiple Choice Single Answer

  Question  

BPR means :-

  Correct Answer  

Business Process Re-engineering

  Your Answer  

Business Process Re-engineering

 

 Multiple Choice Multiple Answer

  Question  

MRP II is associated with :-

  Correct Answer  

Men , Machine , Material

  Your Answer  

Men , Machine , Material

 

 Match The Following

Question

Correct Answer

Your Answer

MIS

Management Information System

Management Information System

Role A

Strong Facilitator

Strong Facilitator

Role B

Team Member

Team Member

Role C

Subject Expert

Subject Expert

 

 Multiple Choice Multiple Answer

  Question  

Hierarchical Levels are :-

  Correct Answer  

Top , Middle , Bottom

  Your Answer  

Top , Middle , Bottom

 

 Multiple Choice Multiple Answer

  Question  

Which of the following are process re-designing technique & tools?

  Correct Answer  

Simulation , Indicative thinking

  Your Answer  

Simulation , Indicative thinking

 

 Select The Blank

  Question  

A strategic plan generally should not take more than ________ pages.

  Correct Answer  

Ten

  Your Answer  

Seven

 

 Multiple Choice Multiple Answer

  Question  

Critical Success factor in business are :-

  Correct Answer  

Cost reduction , Quality enhancement , Service improvement

  Your Answer  

Cost reduction , Quality enhancement , Service improvement

 

 True/False

  Question  

Financial integration implies that each of the participants has a financial stake in operations of other participants.

  Correct Answer  

True

  Your Answer  

True

 

 True/False

  Question  

A mission statement defines the future direction of the organization.

  Correct Answer  

False

  Your Answer  

False

 

 Multiple Choice Single Answer

  Question  

Delivery of product & services is :-

  Correct Answer  

Customer facing process

  Your Answer  

Customer facing process

 

 Multiple Choice Single Answer

  Question  

The ISO 8402 has defined "Total Quality Management" as :-

  Correct Answer  

Management Approach

  Your Answer  

Management Approach

 

 Select The Blank

  Question  

________ BPR methodology has a source as consultant with academic background.

  Correct Answer  

Hammer/Champy

  Your Answer  

Hammer/Champy

 

 Multiple Choice Single Answer

  Question  

Which task is not performed as a step in strategic planning?

  Correct Answer  

Controlling the routine production

  Your Answer  

Controlling the routine production

 

 Match The Following

Question

Correct Answer

Your Answer

ERP Challenge 4

Organizational Intervention

Faith in Package Software

ERP Challenge 1

Change Management

Change Management

ERP Challenge 2

Shifting from Function to Process View

Organizational Intervention

ERP Challenge 3

Faith in Package Software

Shifting from Function to Process View

 

 Multiple Choice Single Answer

  Question  

Process orientation means :-

  Correct Answer  

Organizing companies around their processes

  Your Answer  

Organizing companies around their processes

 

 True/False

  Question  

Process orientation organize companies around their processes.

  Correct Answer  

True

  Your Answer  

True

 

 Multiple Choice Multiple Answer

  Question  

Which are the objectives of business systems planning study?

  Correct Answer  

Determination of information system priorities , Managing systems resources to support business objectives

  Your Answer  

Determination of information system priorities , Managing systems resources to support business objectives , Improving relationship between functional and technical organization unit

 

 Multiple Choice Multiple Answer

  Question  

Pitfalls of ERP implementation are :-

  Correct Answer  

Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management

  Your Answer  

Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management

 

 Select The Blank

  Question  

Increasing lead time is related to ________.

  Correct Answer  

Purchase Process

  Your Answer  

Materials

 

 True/False

  Question  

Background section of business systems planning study report explain the objectives of the study and the methods used.

  Correct Answer  

True

  Your Answer  

True

 

 Multiple Choice Single Answer

  Question  

Business system planning study involves how many number of steps?

  Correct Answer  

Five

  Your Answer  

Five

 

 True/False

  Question  

Systems are composed of inter related and inter dependent sub systems.

  Correct Answer  

True

  Your Answer  

True

 

 Multiple Choice Single Answer

  Question  

Which of the following activity is included in planning phase of re-engineering project?

  Correct Answer  

Defining scope and boundaries of project

  Your Answer  

Understanding the present process

 

 Select The Blank

  Question  

In Kaizen, focus is on ________ Improvement.

  Correct Answer  

Continuous

  Your Answer  

Continuous

 

 True/False

  Question  

Transportation cost, Transport made choice, capacity, location, routing, the schedules of distribution.

  Correct Answer  

True

  Your Answer  

True

 

 Select The Blank

  Question  

RFP is ________.

  Correct Answer  

Request For Proposal

  Your Answer  

Request For Progress

 

 True/False

  Question  

The Terrorists seems to constantly warn everybody regarding a negative outcome of the project.

  Correct Answer  

True

  Your Answer  

True

 

 Select The Blank

  Question  

________ BPR methodology has a source as "Academics".

  Correct Answer  

Daven port

  Your Answer  

Hammer/Champy

 

 True/False

  Question  

The banks efforts for technology upgradation should precede the business re-engineering.

  Correct Answer  

False

  Your Answer  

False

 

 Multiple Choice Multiple Answer

  Question  

Customer Service related strategies are :-

  Correct Answer  

Service Needs , Cost of Service , Revenue Management

  Your Answer  

Service Needs , Cost of Service , Revenue Management

 

 Select The Blank

  Question  

With the help of ERP various modules it is possible to improve the effectiveness & efficiency of ________.

  Correct Answer  

Entire Supply Chain

  Your Answer  

Entire Supply Chain

 

 Select The Blank

  Question  

________ is an indicator of current performance rates when compared to a set of standards.

  Correct Answer  

System feedback

  Your Answer  

System feedback

 

 Multiple Choice Single Answer

  Question  

Which of the following technique can be used for understanding the current process?

  Correct Answer  

Quality function deployment technique

  Your Answer  

Quality function deployment technique

 

 Multiple Choice Single Answer

  Question  

Business process oriented IT solutions either are not available or working is termed as :-

  Correct Answer  

Technical Risk

  Your Answer  

Technical Risk

 

 Multiple Choice Multiple Answer

  Question  

These are the Roles suggested for Consultant :-

  Correct Answer  

Role A , Role B , Role C

  Your Answer  

Role A , Role B , Role C

 

 Multiple Choice Single Answer

  Question  

Incremental change in the process is:-

  Correct Answer  

Process Simplification

  Your Answer  

Process Simplification

 

 

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