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Wednesday, August 20, 2008

Organizational Development - 11

Multiple Choice Multiple Answer
Question
Organizational Development interventions to reduce group conflicts are critical because :-
Correct Answer
It has impact on team functioning , It has impact on organizational functioning , It has impact on satisfaction levels of the individuals working in the organization
Your Answer
It has impact on team functioning , It has impact on organizational functioning , It has impact on satisfaction levels of the individuals working in the organization

Multiple Choice Multiple Answer
Question
The total quality management includes:-
Correct Answer
Improved product quality , Improvement in peoples approach , Improved process quality
Your Answer
Improved product quality , Improvement in peoples approach , Improved process quality

Multiple Choice Multiple Answer
Question
If there are disagreement amongst the group, they should resolve by way of :-
Correct Answer
Disagreements are not suppressed by premature group action , The group seeks to resolve the disagreements rather than dominate the dissenter , The reasons for disagreements are carefully examined
Your Answer
Disagreements are not suppressed by premature group action , The group seeks to resolve the disagreements rather than dominate the dissenter , The reasons for disagreements are carefully examined

Multiple Choice Multiple Answer
Question
The various types and categories of " Power" are :-
Correct Answer
Expert power , Reference power , Information power
Your Answer
Expert power , Reference power , Information power

Select The Blank
Question
At the heart of OD lies, ________ with an intact work team.
Correct Answer
Team building and intervention
Your Answer
Team building and intervention

Select The Blank
Question
OD ________ believes that, work teams are the building blocks of the organization.
Correct Answer
Fundamentally
Your Answer
Completely

Multiple Choice Single Answer
Question
An important aspect of selecting a change agent is :-
Correct Answer
A person who has skills to address human aspects
Your Answer
A person who has skills to address human aspects

Multiple Choice Single Answer
Question
Organization-wide interventions generally are :-
Correct Answer
Large scale change efforts which helps to increase effectiveness of the entire organization
Your Answer
Large scale change efforts which helps to increase effectiveness of the entire organization

Multiple Choice Single Answer
Question
The organizational diagnosis means :-
Correct Answer
To identify strengths, weaknesses problem areas, and find out discrepancies, between vision and desired future and current situations
Your Answer
To identify strengths, weaknesses problem areas, and find out discrepancies, between vision and desired future and current situations

Multiple Choice Multiple Answer
Question
Internal consultants have a distinct advantage over others, in :-
Correct Answer
Knowing organization's culture better than others , Knowing well the scale of technology being used in the organization , Understanding organizations' philosophy better than others
Your Answer
Knowing organization's culture better than others , Knowing well the scale of technology being used in the organization , Understanding organizations' philosophy better than others

True/False
Question
From an OD perspective, helping managers to move to 9,9 management style represent critical component of organizational change process.
Correct Answer
True
Your Answer
True

True/False
Question
Many organizations have realized that hiring an OD consultant to lead a change effort is more complex than hiring a lawyer.
Correct Answer
True
Your Answer
True

Select The Blank
Question
Always try and reduce ________ upon consultant.
Correct Answer
Dependency
Your Answer
Dependency

Select The Blank
Question
Defensiveness is another ________ to a climate of trust.
Correct Answer
Barrier
Your Answer
Barrier

Select The Blank
Question
The organizational development is a ________ intended to change beliefs, attitude, and values of the organization.
Correct Answer
Complex educational strategy
Your Answer
Complex educational strategy

True/False
Question
There are certain laid down rules to manage people.
Correct Answer
False
Your Answer
False

True/False
Question
Organizational development efforts can be time consuming, expensive and may have delayed pay off periods.
Correct Answer
True
Your Answer
True

True/False
Question
Organizational development has no problems and limitations.
Correct Answer
False
Your Answer
False

Select The Blank
Question
The organisational development exercise in an entity results in ________ competition between independent units.
Correct Answer
High collaboration and low
Your Answer
Increase in

Multiple Choice Multiple Answer
Question
The refreezing stage of the model consists of :-
Correct Answer
Helping the client to integrate the new point of view , Helping total personality and self concept , Developing significant relationship
Your Answer
Helping the client to integrate the new point of view , Helping total personality and self concept , Developing significant relationship

True/False
Question
Systems theory is the second foundation of Organizational Development.
Correct Answer
True
Your Answer
True

True/False
Question
It is necessary to take up cross-functional and cross-departmental issues during OD sessions, so as to resolve all issues.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
" Transactional Factors" theory has been enunciated in the book - Organizational Development which is authored by :-
Correct Answer
Warner Burke
Your Answer
Warner Burke

Multiple Choice Single Answer
Question
OD interventions in the organizations help to :-
Correct Answer
Improves the awareness of the managers on the steps to be taken to improve overall efficiency, productivity and morale of the employees.
Your Answer
Improves the awareness of the managers on the steps to be taken to improve overall efficiency, productivity and morale of the employees.

Multiple Choice Single Answer
Question
Socio- metric approach in OD intervention focus on :-
Correct Answer
Interrelationship between groups
Your Answer
Interrelationship between groups

Multiple Choice Multiple Answer
Question
The data based activity is important, as it :-
Correct Answer
It is based on valid information , It is based on current existing problems , It is based on the presumption, that, there are always, possibilities of improvement
Your Answer
Is a good problem solving technique , It is based on valid information , It is based on current existing problems

True/False
Question
Systems theory is the second foundation of OD
Correct Answer
True
Your Answer
False

Select The Blank
Question
Marvin's Six Box Model, was ________ from his experience in consulting in different organizations.
Correct Answer
Developed
Your Answer
Developed

Multiple Choice Single Answer
Question
In order to maximize the effect of OD interventions :-
Correct Answer
OD interventions already taken should be taken into account, which help to enhance the overall effectiveness.
Your Answer
The education standard of the people should be taken into account

Multiple Choice Multiple Answer
Question
While planning and implementing OD, certain basic things need to be considered, these are :-
Correct Answer
It should fit into overall game plan , Effective structuring of activities to promote learning and change , Choosing and sequencing various activities.
Your Answer
It should fit into overall game plan , Effective structuring of activities to promote learning and change , Choosing and sequencing various activities.

Select The Blank
Question
OD is a ________ in an organizational context.
Correct Answer
Planned change
Your Answer
Planned change

Multiple Choice Single Answer
Question
People in the organization should be treated as :-
Correct Answer
Important resource
Your Answer
Important resource

Multiple Choice Single Answer
Question
As a result of OD intervention, the result obtained is a :-
Correct Answer
Win-win situation
Your Answer
Win-win situation

Multiple Choice Single Answer
Question
OD relies heavily on :-
Correct Answer
Action research model with participation by all
Your Answer
Scientific research in the area of human development

Multiple Choice Multiple Answer
Question
During any discussion within the group, it :-
Correct Answer
Continues with any unfructutious discussion also for the sake of group cohesiveness , Every one in the group participates, as long as it pertains to the purpose of the group , If the discussion gets off track , some one helps it to bring it back on track
Your Answer
Every one in the group participates, as long as it pertains to the purpose of the group , If the discussion gets off track , some one helps it to bring it back on track , The leader asks the dissenter to keep off the meeting or from the group itself

Multiple Choice Multiple Answer
Question
While the group lays down Goals , they should be :-
Correct Answer
Decided in clear and concise terms , The performance goals should be laid down in concise mile stones , The group should have continuous series of small wins, along the way to larger goals
Your Answer
Decided in clear and concise terms , The performance goals should be laid down in concise mile stones , The group should have continuous series of small wins, along the way to larger goals

Multiple Choice Multiple Answer
Question
In the visioning exercises, following things are necessary :-
Correct Answer
An active group members , Group members from one or more departments , People who have macro picture of the organization about vision of the organization
Your Answer
An active group members , Group members from one or more departments , People who have macro picture of the organization about vision of the organization

True/False
Question
Problem solving teams are formed to clearly investigate the existing problem.
Correct Answer
True
Your Answer
True

Select The Blank
Question
During and after the ________ of intervention, the data is gathered.
Correct Answer
Implementation
Your Answer
Implementation

Select The Blank
Question
Hiring external consultants for short term may be ________.
Correct Answer
More economical
Your Answer
More useful

Select The Blank
Question
In an organization there should be a ________ to be taken on business decisions.
Correct Answer
Team approach
Your Answer
Team approach

Match The Following
Question
Correct Answer
Your Answer
OD intervention systems are based on
Specified goals of the client system
Specified goals of the client system
The main aim of education is to,
Upgrade knowledge, beliefs and skills
Upgrade knowledge, beliefs and skills
Each intervention may have
It's own dynamics
It's own dynamics
Intervention to be successful ,
Should have a well throughout intervention strategy
Should have a well throughout intervention strategy

Multiple Choice Single Answer
Question
It is proved, that, people can use, their capabilities and creativity if they are provided with :-
Correct Answer
Adequate opportunities and suitable work climate
Your Answer
Adequate opportunities and suitable work climate

Multiple Choice Single Answer
Question
Quality Circles to be successful, essentially need,
Correct Answer
Involvement of the management support
Your Answer
Involvement of union leaders of the organisation

Multiple Choice Multiple Answer
Question
In the past, some of the OD interventions have benefited supervisors, and managers in the area of :-
Correct Answer
Improved listening skills , Improvement in ability to handle conflicts , Increased ability to accept changes
Your Answer
Improved listening skills , Improvement in ability to handle conflicts , Increased ability to accept changes

True/False
Question
Effective work systems should jointly optimise the relationship between their social and technical parts.
Correct Answer
True
Your Answer
True

Match The Following
Question
Correct Answer
Your Answer
Out of the many essential elements of QWL,
Job security has become the most discussed issue in the recent years
Job security has become the most discussed issue in the recent years
In good organisations people are generally given opportunity,
To be recognized by their colleagues, supervisors, and subordinates
To be recognized by their colleagues, supervisors, and subordinates
It is only the people in the organisation who could,
Offer strategic advantage to the organisation
Offer strategic advantage to the organisation
Quality Circles provide effective opportunity for
Challenge and recognition of individual talents
Change organisation's culture

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