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Wednesday, August 20, 2008

Organizational Development - 13

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Select The Blank
Question
The Grid OD proposes ________ of leader behavior which are important for understanding managerial effectiveness.
Correct Answer
Consultant and client
Your Answer
Fundamental dimension

Multiple Choice Single Answer
Question
OD can also be called as a process :-
Correct Answer
For teaching people how to solve the problem
Your Answer
For teaching people how to solve the problem

Select The Blank
Question
During and after the ________ of intervention, the data is gathered.
Correct Answer
Implementation
Your Answer
Detail analysis

Select The Blank
Question
OD ________ believes that, work teams are the building blocks of the organization.
Correct Answer
Fundamentally
Your Answer
Fundamentally

Multiple Choice Single Answer
Question
Organization-wide interventions generally are :-
Correct Answer
Large scale change efforts which helps to increase effectiveness of the entire organization
Your Answer
Large scale change efforts which helps to increase effectiveness of the entire organization

Multiple Choice Multiple Answer
Question
Some of the major benefits of the OD interventions are :-
Correct Answer
Improved job satisfaction , Improved productivity , Improved team work
Your Answer
Improved job satisfaction , Improved productivity , Improved team work

Multiple Choice Multiple Answer
Question
While planning and implementing OD, certain basic things need to be considered, these are :-
Correct Answer
It should fit into overall game plan , Effective structuring of activities to promote learning and change , Choosing and sequencing various activities.
Your Answer
It should fit into overall game plan , Effective structuring of activities to promote learning and change , Choosing and sequencing various activities.

Multiple Choice Multiple Answer
Question
When the strategies to change the use of HR resources, has to be done, it may involve :-
Correct Answer
Training employees to cope with changed strategies , Develop new competencies , Improved performance evaluating practices
Your Answer
Training employees to cope with changed strategies , Develop new competencies , Improved performance evaluating practices

True/False
Question
OD interventions need not be action oriented.
Correct Answer
False
Your Answer
False

Select The Blank
Question
As with any ________, OD has limitations and problems.
Correct Answer
Complex programme
Your Answer
Complex programme

Multiple Choice Multiple Answer
Question
Some of the most important qualities of successful change agents are :-
Correct Answer
Interpersonal communication skills , Ability to support others , Power of empathy
Your Answer
Interpersonal communication skills , Ability to support others , Power of empathy

Multiple Choice Multiple Answer
Question
Most of the Organizational Development activities are based on a basic model, i.e.:-
Correct Answer
Data based , Problem solving , Scientific method of enquiry
Your Answer
Interviews , Data based , Problem solving

Multiple Choice Single Answer
Question
Although each organization has it's own unique set of challenges, which has proved to be an effective tool which promotes increased job satisfaction :-
Correct Answer
Survey feed back tool
Your Answer
Management development tool

True/False
Question
From an OD perspective, helping managers to move to 9,9 management style represent critical component of organizational change process.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
Socio- Technical systems projects tend to feature :-
Correct Answer
Formation of autonomous work groups , Grouping of core tasks , Training of group members in multiple skills
Your Answer
Training of group members in multiple skills , Developing leadership skills , Grouping of core tasks

True/False
Question
It is necessary to take up cross-functional and cross-departmental issues during OD sessions, so as to resolve all issues.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
During the OD intervention for the system change, the seminar is conducted by the consultant, generally the method followed is, to :-
Correct Answer
Have the participants generate a 'derived future' for the company , Obtain a greater participation in one room at the same time , Conduct a business case analysis from the actual company records
Your Answer
Obtain a greater participation in one room at the same time , Have the participants generate a 'derived future' for the company

Select The Blank
Question
In all cases of success the group effort must be ________.
Correct Answer
Rewarded
Your Answer
Rewarded

Match The Following
Question
Correct Answer
Your Answer
In the initial stages of survey feed back,
The OD consultant works with the management very closely.
The OD consultant works with the management very closely.
When a wrong consultant is hired,
OD programmes often fail to get started
OD programmes often fail to get started
Defensiveness is another barrier,
To a climate of trust
To a climate of trust
Communication is the central element in building a trusting relationship, between
The OD consultant and organizational members
The OD consultant and organizational members

Multiple Choice Single Answer
Question
" Transactional Factors" theory has been enunciated in the book - Organizational Development which is authored by :-
Correct Answer
Warner Burke
Your Answer
Davis and Thompson

True/False
Question
Effective work systems should jointly optimise the relationship between their social and technical parts.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
In the past, some of the OD interventions have benefited supervisors, and managers in the area of :-
Correct Answer
Improved listening skills , Improvement in ability to handle conflicts , Increased ability to accept changes
Your Answer
Improved listening skills , Improvement in ability to handle conflicts , Increased ability to accept changes

Multiple Choice Single Answer
Question
When people are dependent on others for access for information and resources to do their jobs, they are :-
Correct Answer
Weak in position
Your Answer
Weak in position

Select The Blank
Question
OD is a ________ in an organizational context.
Correct Answer
Planned change
Your Answer
Planned change

Multiple Choice Single Answer
Question
The Role Analysis Technique model is designed to clarify :-
Correct Answer
Role expectations and obligations of team members to improve team effectiveness
Your Answer
Role expectations and obligations of team members to improve team effectiveness

Multiple Choice Multiple Answer
Question
When a consultant was called upon, for OD intervention, he proceeded with various steps, as, to :-
Correct Answer
Discuss issues with the management , Enlist the problems being faced by the organisation , Develop a proposed programme of action
Your Answer
Discuss issues with the management , Enlist the problems being faced by the organisation , Develop a proposed programme of action

Multiple Choice Single Answer
Question
OD intervention seminars being conducted in the organizations help to :-
Correct Answer
Improves the awareness of the managers on the steps to be taken to improve overall efficiency, productivity and morale of the employees.
Your Answer
Improves the awareness of the managers on the steps to be taken to improve overall efficiency, productivity and morale of the employees.

Multiple Choice Multiple Answer
Question
Demonstrated competence is the most important source of :-
Correct Answer
Power , Acceptability , Ability to gain organizational support
Your Answer
Making use of maximum production capacities , Power , Ability to gain organizational support

Multiple Choice Multiple Answer
Question
The organization-wide interventions often require managers to reconsider, how they can achieve, various issues like :-
Correct Answer
Basic objectives , Conduct of basic functions , Stream line procedures
Your Answer
Basic objectives , Conduct of basic functions , Stream line procedures

Select The Blank
Question
External consultants________ spend all their time with one organization.
Correct Answer
Rarely
Your Answer
Do not

Select The Blank
Question
Management should ________ at the right depth.
Correct Answer
Intervene
Your Answer
Interfere

True/False
Question
Systems theory is the second foundation of OD
Correct Answer
True
Your Answer
True

True/False
Question
The two person conflict model has been devised, by Fishe Uri.
Correct Answer
False
Your Answer
True

True/False
Question
The organizational development need not help to increase organizational effectiveness and it's health.
Correct Answer
False
Your Answer
False

Select The Blank
Question
OD process is based on ________ which begins with a known problem.
Correct Answer
Action research model
Your Answer
Action research model

Match The Following
Question
Correct Answer
Your Answer
Hiring external consultants,
For short term may be more economical
For short term may be more economical
The diagnosis process examines the extent
To which the work environment is amenable
To which the work environment is amenable
Change agents could be
Consultants hired by the organizations
Consultants hired by the organizations
Whenever a person is a part of group,
He is likely to develop friendships and rivalries
He is likely to develop friendships and rivalries

Multiple Choice Single Answer
Question
Democratic values as enunciated in the Organizational Development intervention, means :-
Correct Answer
It is the assertion of the sanctity of the individual and right of the people to be free from arbitrary misuse of power
Your Answer
It is the assertion of the sanctity of the individual and right of the people to be free from arbitrary misuse of power

Multiple Choice Single Answer
Question
An important aspect of selecting a change agent is :-
Correct Answer
A person who has skills to address human aspects
Your Answer
A person who has skills to address human aspects

Select The Blank
Question
The dysfunctional energy spent in inappropriate competition ________ ineffective organization.
Correct Answer
Results in
Your Answer
Results in

True/False
Question
The OD programme is not necessarily based on action research model.
Correct Answer
False
Your Answer
True

Select The Blank
Question
The ________ theory has been emphasized in OD.
Correct Answer
Open system
Your Answer
Social system

Multiple Choice Single Answer
Question
As a result of OD intervention, the result obtained is a :-
Correct Answer
Win-win situation
Your Answer
Win-win situation

Multiple Choice Single Answer
Question
The number of different management approaches for changing entire system are thought to be :-
Correct Answer
Five in numbers
Your Answer
Six in numbers

True/False
Question
Systems theory is the second foundation of Organizational Development.
Correct Answer
True
Your Answer
False

True/False
Question
A number of techniques and exercises can be made use of to facilitate team performance.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
The total quality management includes:-
Correct Answer
Improved product quality , Improvement in peoples approach , Improved process quality
Your Answer
Improved product quality , Improvement in peoples approach , Improved process quality

Multiple Choice Single Answer
Question
In the course of study of OD projects, the consultant, looks for :-
Correct Answer
Causality- a casual relationship between inputs/ processes and out puts
Your Answer
Causality- a casual relationship between inputs/ processes and out puts

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