Business Process Re-Engineering - 4

Select The Blank
Question
Make the process intimate with the preferences & habits of ________.
Correct Answer
Participants
Your Answer
Participants

Multiple Choice Single Answer
Question
Internal Group resistance describes :-
Correct Answer
Group Behaviour
Your Answer
Plural Behaviour

True/False
Question
There is a risk of project failing on account of lack of resources.
Correct Answer
True
Your Answer
False

True/False
Question
The critic communicates openly & demonstrates constructive behaviour towards the project goals.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
The techniques used for understanding the current process are :-
Correct Answer
Flow chart techniques , Fish bone diagram , Quality function deployment technique
Your Answer
Flow chart techniques , Fish bone diagram , Quality function deployment technique

Multiple Choice Multiple Answer
Question
Pitfalls of ERP implementation are :-
Correct Answer
Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management
Your Answer
Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management

Multiple Choice Single Answer
Question
The Organization is looking for solutions outside its competence or project team is not performing, is termed as :-
Correct Answer
General Project Risk
Your Answer
General Project Risk

Multiple Choice Single Answer
Question
MRP II was introduced in the year :-
Correct Answer
1980
Your Answer
1980

Multiple Choice Single Answer
Question
The Concept "Benefits to Society" implies fulfillment of requirements of :-
Correct Answer
Society
Your Answer
Society

Select The Blank
Question
Internal Resistance is ________
Correct Answer
Manager
Your Answer
Manager

True/False
Question
The project should not be properly explained to the store managers.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
BPR means :-
Correct Answer
Business Process Re-engineering
Your Answer
Business Process Re-engineering

Multiple Choice Multiple Answer
Question
MRP II is associated with :-
Correct Answer
Men , Machine , Material
Your Answer
Men , Machine , Material

Match The Following
Question
Correct Answer
Your Answer
MIS
Management Information System
Management Information System
Role A
Strong Facilitator
Strong Facilitator
Role B
Team Member
Team Member
Role C
Subject Expert
Subject Expert

Multiple Choice Multiple Answer
Question
Hierarchical Levels are :-
Correct Answer
Top , Middle , Bottom
Your Answer
Top , Middle , Bottom

Multiple Choice Multiple Answer
Question
Which of the following are process re-designing technique & tools?
Correct Answer
Simulation , Indicative thinking
Your Answer
Simulation , Indicative thinking

Select The Blank
Question
A strategic plan generally should not take more than ________ pages.
Correct Answer
Ten
Your Answer
Seven

Multiple Choice Multiple Answer
Question
Critical Success factor in business are :-
Correct Answer
Cost reduction , Quality enhancement , Service improvement
Your Answer
Cost reduction , Quality enhancement , Service improvement

True/False
Question
Financial integration implies that each of the participants has a financial stake in operations of other participants.
Correct Answer
True
Your Answer
True

True/False
Question
A mission statement defines the future direction of the organization.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
Delivery of product & services is :-
Correct Answer
Customer facing process
Your Answer
Customer facing process

Multiple Choice Single Answer
Question
The ISO 8402 has defined "Total Quality Management" as :-
Correct Answer
Management Approach
Your Answer
Management Approach

Select The Blank
Question
________ BPR methodology has a source as consultant with academic background.
Correct Answer
Hammer/Champy
Your Answer
Hammer/Champy

Multiple Choice Single Answer
Question
Which task is not performed as a step in strategic planning?
Correct Answer
Controlling the routine production
Your Answer
Controlling the routine production

Match The Following
Question
Correct Answer
Your Answer
ERP Challenge 4
Organizational Intervention
Faith in Package Software
ERP Challenge 1
Change Management
Change Management
ERP Challenge 2
Shifting from Function to Process View
Organizational Intervention
ERP Challenge 3
Faith in Package Software
Shifting from Function to Process View

Multiple Choice Single Answer
Question
Process orientation means :-
Correct Answer
Organizing companies around their processes
Your Answer
Organizing companies around their processes

True/False
Question
Process orientation organize companies around their processes.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
Which are the objectives of business systems planning study?
Correct Answer
Determination of information system priorities , Managing systems resources to support business objectives
Your Answer
Determination of information system priorities , Managing systems resources to support business objectives , Improving relationship between functional and technical organization unit

Multiple Choice Multiple Answer
Question
Pitfalls of ERP implementation are :-
Correct Answer
Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management
Your Answer
Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management

Select The Blank
Question
Increasing lead time is related to ________.
Correct Answer
Purchase Process
Your Answer
Materials

True/False
Question
Background section of business systems planning study report explain the objectives of the study and the methods used.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
Business system planning study involves how many number of steps?
Correct Answer
Five
Your Answer
Five

True/False
Question
Systems are composed of inter related and inter dependent sub systems.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
Which of the following activity is included in planning phase of re-engineering project?
Correct Answer
Defining scope and boundaries of project
Your Answer
Understanding the present process

Select The Blank
Question
In Kaizen, focus is on ________ Improvement.
Correct Answer
Continuous
Your Answer
Continuous

True/False
Question
Transportation cost, Transport made choice, capacity, location, routing, the schedules of distribution.
Correct Answer
True
Your Answer
True

Select The Blank
Question
RFP is ________.
Correct Answer
Request For Proposal
Your Answer
Request For Progress

True/False
Question
The Terrorists seems to constantly warn everybody regarding a negative outcome of the project.
Correct Answer
True
Your Answer
True

Select The Blank
Question
________ BPR methodology has a source as "Academics".
Correct Answer
Daven port
Your Answer
Hammer/Champy

True/False
Question
The banks efforts for technology upgradation should precede the business re-engineering.
Correct Answer
False
Your Answer
False

Multiple Choice Multiple Answer
Question
Customer Service related strategies are :-
Correct Answer
Service Needs , Cost of Service , Revenue Management
Your Answer
Service Needs , Cost of Service , Revenue Management

Select The Blank
Question
With the help of ERP various modules it is possible to improve the effectiveness & efficiency of ________.
Correct Answer
Entire Supply Chain
Your Answer
Entire Supply Chain

Select The Blank
Question
________ is an indicator of current performance rates when compared to a set of standards.
Correct Answer
System feedback
Your Answer
System feedback

Multiple Choice Single Answer
Question
Which of the following technique can be used for understanding the current process?
Correct Answer
Quality function deployment technique
Your Answer
Quality function deployment technique

Multiple Choice Single Answer
Question
Business process oriented IT solutions either are not available or working is termed as :-
Correct Answer
Technical Risk
Your Answer
Technical Risk

Multiple Choice Multiple Answer
Question
These are the Roles suggested for Consultant :-
Correct Answer
Role A , Role B , Role C
Your Answer
Role A , Role B , Role C

Multiple Choice Single Answer
Question
Incremental change in the process is:-
Correct Answer
Process Simplification
Your Answer
Process Simplification