True/False
Question
Without review PDCA cycle not completed.
Correct Answer
True
Your Answer
True
Select The Blank
Question
________ is the critical element of TQM.
Correct Answer
Focus on customer
Your Answer
Focus on customer
Select The Blank
Question
Quality improvement team consists of departmental head with a chairperson who has easy access to the ________.
Correct Answer
Top management
Your Answer
Top management
Multiple Choice Single Answer
Question
Abnormal variations can occur if :-
Correct Answer
There are assignable causes
Your Answer
There are chance causes
Multiple Choice Single Answer
Question
To avoid short receipt of items to customers, provide the dispatch clerk with :
Correct Answer
The check list for verification
Your Answer
The check list for verification
Match The Following
Question
Correct Answer
Your Answer
Cleanliness
5 'S
5 'S
Withdrawal Kanban
C-Kanban
C-Kanban
Production kanban
P-Kanban
P-Kanban
Waste elimination
Muda elimination
Muda elimination
Multiple Choice Multiple Answer
Question
If 'Annual saving in procurement expenses is managing point', then checking points will be :-
Correct Answer
Price revision , Credit period , Transport expenses
Your Answer
Price revision , Credit period , Transport expenses
Multiple Choice Multiple Answer
Question
To draw control charts, sample must be representative of homogeneous segment of production for which :-
Correct Answer
The items of the sample should be from the same machine setting , The items should be of the same batch , Items should be made from the same raw material batch
Your Answer
The items of the sample should be from the same machine setting , The items should be of the same batch , Items should be made from the same raw material batch
Multiple Choice Multiple Answer
Question
Kanban System may be :-
Correct Answer
Single card kanban system , Double card kanban system
Your Answer
Single card kanban system , Double card kanban system
Multiple Choice Multiple Answer
Question
Benefits from the standardized containers are
Correct Answer
Minimization of transit damages , Ease in verification of quantity of parts , Automatic signal to supplier to replenish stock
Your Answer
Minimization of transit damages , Ease in verification of quantity of parts , Automatic signal to supplier to replenish stock
Select The Blank
Question
A control chart to exhibit counted data on number of defect is called ________.
Correct Answer
c-chart
Your Answer
c-chart
Multiple Choice Single Answer
Question
A control chart is a chart with UCL & LCL placed at :-
Correct Answer
3 Sigma distance on either side of the process average
Your Answer
3 Sigma distance on either side of the process average
True/False
Question
By cutting the cost of quality, profitability decreases.
Correct Answer
False
Your Answer
True
Multiple Choice Multiple Answer
Question
Key principles of TQM :-
Correct Answer
Continuous improvement , People involvement , Cost of quality
Your Answer
Continuous improvement , People involvement , Cost of quality
Multiple Choice Multiple Answer
Question
Flow chart is required :-
Correct Answer
When trying to improve the process , At the time of review of the process , To understand steps in a process by pictorial presentation
Your Answer
When trying to improve the process , At the time of review of the process
Multiple Choice Single Answer
Question
Pricing in JIT purchasing is done by
Correct Answer
Buyer and seller together
Your Answer
Buyer and seller together
True/False
Question
Fishbone analysis is used both in analysis & planning.
Correct Answer
True
Your Answer
True
Select The Blank
Question
Graphs convey a situation more ________ than summary of data or figures.
Correct Answer
Effectively & clearly
Your Answer
Effectively & clearly
Multiple Choice Single Answer
Question
Quality problem solving tool is used to :-
Correct Answer
Improve quality
Your Answer
Improve quality
Multiple Choice Multiple Answer
Question
Flow chart is prepared when :-
Correct Answer
Defining the problem , Trying to know the activities involved in the process , Identifying the root causes
Your Answer
Defining the problem , Trying to know the activities involved in the process , Identifying the root causes
Multiple Choice Single Answer
Question
Due to planned maintenance MTBF (mean time between failure)
Correct Answer
Increases
Your Answer
Increases
Select The Blank
Question
In PDCA cycle for benchmarking 'Identification of performance gap' is done in ________.
Correct Answer
Checking
Your Answer
Planning
Select The Blank
Question
Number of defects in an individual component, like gear, shaft, wheel etc can be monitored through ________ type of control chart.
Correct Answer
c-chart
Your Answer
c-chart
True/False
Question
Sample size for the construction of p-chart are larger than X bar-R chart.
Correct Answer
True
Your Answer
True
Multiple Choice Multiple Answer
Question
Few main steps to construct a Histogram after deciding classes, class width & class boundaries are :-
Correct Answer
Compute mid-point of the class (cell) & fill up the tally sheet determining the cell or class into which each value falls , Count the tally marks i.e. frequency in each class & construct a histogram by plotting a bar graph for each class , Analyze & conclude whether process is is meeting the requirement or not & take connective actions if needed.
Your Answer
Compute mid-point of the class (cell) & fill up the tally sheet determining the cell or class into which each value falls , Count the tally marks i.e. frequency in each class & construct a histogram by plotting a bar graph for each class , Analyze & conclude whether process is is meeting the requirement or not & take connective actions if needed.
Match The Following
Question
Correct Answer
Your Answer
Parato diagram always indicates
Magnitude of defects
Philosophy of 20% of the activity causes 80% of the effect
Parato analysis underlines & operates on
Philosophy of "vital few:trivial many"
Philosophy of "vital few:trivial many"
Parato analysis is technique of identifying vital causes by
Arranging data according to the descending order of their frequency of occurrence
Arranging data according to the descending order of their frequency of occurrence
Parato diagram is a Bar graph with height or value drawn by
Arranging data in descending order
Arranging data in descending order
True/False
Question
Presentation before steering committee must reveal teamwork efforts towards success.
Correct Answer
True
Your Answer
True
Select The Blank
Question
Technique involved in listing of setup task, establishing technological relationship between tasks, drawing arrow diagram is called as ________.
Correct Answer
Network diagram
Your Answer
Network diagram
Multiple Choice Multiple Answer
Question
Cleaning your own area/equipments gives benefits of :-
Correct Answer
You know your self how to avoid dust , When you touch while cleaning you may find a fault , Saving of further failure due to dust
Your Answer
When you touch while cleaning you may find a fault , Saving of further failure due to dust , Utilization of spare time
Multiple Choice Multiple Answer
Question
After choosing the problem area, to go ahead further what is required?
Correct Answer
Regular meeting plan to follow , Discuss on the root cause by brainstorming , Follow the Deming PDCA circle
Your Answer
Regular meeting plan to follow , Discuss on the root cause by brainstorming , Follow the Deming PDCA circle
True/False
Question
U-Line layout is better than straight lime layout.
Correct Answer
True
Your Answer
True
Multiple Choice Multiple Answer
Question
What are the steps in deciding the benchmarking partner?
Correct Answer
Decide level of benchmarking , List down a few prospective candidates of partnership , Collect information of short listed partners
Your Answer
List down a few prospective candidates of partnership , Collect information of short listed partners , Plan partner's site visit
Select The Blank
Question
5 S audit result is discussed in ________ meeting.
Correct Answer
Monthly
Your Answer
Monthly
True/False
Question
In P-chart, the value of P can never be negative.
Correct Answer
True
Your Answer
True
True/False
Question
Statistical limits are calculated from averages of samples, instead of a single sample of large size.
Correct Answer
True
Your Answer
True
Multiple Choice Single Answer
Question
Control chart is a graphical method of ascertaining / checking :-
Correct Answer
Stability of the process
Your Answer
Stability of the process
Select The Blank
Question
Histogram is a diagrammatic presentation of the ________ distribution of characteristics such as strength, diameter, etc.
Correct Answer
Frequency
Your Answer
Frequency
Multiple Choice Multiple Answer
Question
Few steps to construct a flow chart are :-
Correct Answer
Decide on the objective of flowchart & define boundaries of the process , Identify steps in the process & construct a draft of the flowchart , Review the draft & connect the changes as per review & name it & put the data & use it as 'Record'
Your Answer
Decide on the objective of flowchart & define boundaries of the process , Identify steps in the process & construct a draft of the flowchart , Review the draft & connect the changes as per review & name it & put the data & use it as 'Record'
Multiple Choice Single Answer
Question
Goal of six sigma is to improve customer satisfaction by :-
Correct Answer
Reducing gaps/defects
Your Answer
Reducing gaps/defects
Multiple Choice Single Answer
Question
Implication of Quality problem is:-
Correct Answer
Gap in performance
Your Answer
Gap in performance
True/False
Question
There is no upper limit for Cp.
Correct Answer
True
Your Answer
True
True/False
Question
5'S is not essential for office TPM
Correct Answer
False
Your Answer
False
Multiple Choice Single Answer
Question
Seiton means
Correct Answer
Code Numbers to item as well as racks & drawers
Your Answer
Putting things in racks & cupboards
Multiple Choice Single Answer
Question
Some quantity in stock of item, is desirable if :-
Correct Answer
Manufacturing lead time is more
Your Answer
Manufacturing lead time is less
Multiple Choice Single Answer
Question
What is to be done before selecting benchmarking partner?
Correct Answer
level of benchmarking is to be decided
Your Answer
level of benchmarking is to be decided
Multiple Choice Single Answer
Question
Empowerment means making best use of the firm's most valuable resource, namely:-
Correct Answer
Human
Your Answer
Human
Select The Blank
Question
Capability index Cp = ________
Correct Answer
Specification width/process width
Your Answer
Specification width/standard deviation
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