Organizational Development - 12

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

True/False
Question
Organizational development has no problems and limitations.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
During the course of the Organizational Development projects, the internal OD specialists should :-
Correct Answer
Become increasingly professionalized and be responsible for their own development
Your Answer
Become increasingly professionalized and be responsible for their own development

Multiple Choice Single Answer
Question
The probability of success of an external or internal consultant in OD intervention depends on :-
Correct Answer
His/her accurate assessment of his/her own power
Your Answer
His/her accurate assessment of his/her own power

Match The Following
Question
Correct Answer
Your Answer
In counseling it is better to stick to
Give a feed back which does not evaluate individual behaviors
Give a feed back which does not evaluate individual behaviors
OD intervention systems are based on
Specified goals of the client system
Specified goals of the client system
Grid Organizational development activities
Are based on specific models, which consist of whole organization
Are based on specific models, which consist of whole organization
Coaching and Counseling activities are
Are interventions where the consultant works with the members of the organization by directly interacting with them
Are interventions where the consultant works with the members of the organization by directly interacting with them

Multiple Choice Single Answer
Question
Very often the performance of the individual in the group is affected due to :-
Correct Answer
Due to lack of clarity of the roles and what it demands from the role incumbents
Your Answer
Due to lack of clarity of the roles and what it demands from the role incumbents

Multiple Choice Multiple Answer
Question
The data based activity is important, as it :-
Correct Answer
It is based on valid information , It is based on current existing problems , It is based on the presumption, that, there are always, possibilities of improvement
Your Answer
It is based on valid information , It is based on current existing problems , It is based on the presumption, that, there are always, possibilities of improvement

Multiple Choice Multiple Answer
Question
The essence of large scale systems change programme is :-
Correct Answer
To stage event in front of large number of members of the organisation , Majority of the participants, understand the situation , Majority of participants agree on the nature of actions to be taken and the net desired results to be achieved
Your Answer
To stage event in front of large number of members of the organisation , Majority of the participants, understand the situation , Majority of participants agree on the nature of actions to be taken and the net desired results to be achieved

Multiple Choice Multiple Answer
Question
Various types of behaviors observed under, responsibility charting are :-
Correct Answer
Responsibility , Support , Inform
Your Answer
Responsibility , Support , Inform

Multiple Choice Single Answer
Question
OD was founded on the belief that using behavioral science methods to increase collaborative problem solving would increase :-
Correct Answer
Organizational effectiveness
Your Answer
Organizational effectiveness

Multiple Choice Single Answer
Question
The Force Field Analysis is used for :-
Correct Answer
To understand problematic situation and plan corrective action
Your Answer
To understand problematic situation and plan corrective action

Multiple Choice Single Answer
Question
OD process is based on the action research model, which begins with :-
Correct Answer
Identifying need for change
Your Answer
Identifying need for change

Multiple Choice Multiple Answer
Question
Some of the indications of requirement of organisational development efforts are :-
Correct Answer
Reduced customer satisfaction , Lack of co-operation between people , Rapidly increasing costs
Your Answer
Reduced customer satisfaction , Lack of co-operation between people , Rapidly increasing costs

Select The Blank
Question
Hiring external consultants for short term may be ________.
Correct Answer
More economical
Your Answer
More economical

Select The Blank
Question
The organizational development is a ________ intended to change beliefs, attitude, and values of the organization.
Correct Answer
Complex educational strategy
Your Answer
Complex educational strategy

Multiple Choice Single Answer
Question
Quality Circles to be successful, essentially need,
Correct Answer
Involvement of the management support
Your Answer
Involvement of the management support

Multiple Choice Multiple Answer
Question
The total quality management includes :-
Correct Answer
Improved product quality , Improvement in peoples approach , Improved process quality
Your Answer
Improved product quality , Improvement in peoples approach , Improved process quality

True/False
Question
Total quality management is a process and not just a programme.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
Individual power base in the organization may consist of :-
Correct Answer
Knowledge , Support from others , Personality of the individual
Your Answer
Knowledge , Support from others , Personality of the individual

Select The Blank
Question
Marvin's Six Box Model, was ________ from his experience in consulting in different organizations.
Correct Answer
Developed
Your Answer
Developed

Select The Blank
Question
Change agents are ________ for implementing change in the organization.
Correct Answer
People with responsibility
Your Answer
People with responsibility

Multiple Choice Multiple Answer
Question
If there are disagreement amongst the group, they should resolve by way of :-
Correct Answer
Disagreements are not suppressed by premature group action , The group seeks to resolve the disagreements rather than dominate the dissenter , The reasons for disagreements are carefully examined
Your Answer
Disagreements are not suppressed by premature group action , The group seeks to resolve the disagreements rather than dominate the dissenter , The reasons for disagreements are carefully examined

Multiple Choice Single Answer
Question
OD interventions help in :-
Correct Answer
Increases ability as collaborative problem solving increase positive face of power in the organization
Your Answer
Increases ability as collaborative problem solving increase positive face of power in the organization

Multiple Choice Single Answer
Question
Survey feed back as an organization wide intervention has been developed by :-
Correct Answer
Mann and associates
Your Answer
David Noor and associates

Match The Following
Question
Correct Answer
Your Answer
Manpower management is the most crucial job
Because managing people is the heart and essence of being a manager
Because managing people is the heart and essence of being a manager
Organisational development is a powerful set of
Concepts and techniques to improve organisational effectiveness
Concepts and techniques to improve organisational effectiveness
Organisational development has it's genesis,
In the behavioral science
In the behavioral science
It is only the people in the organisation who could,
Offer strategic advantage to the organization
Offer strategic advantage to the organization

True/False
Question
A number of techniques and exercises can be made use of to facilitate team performance.
Correct Answer
True
Your Answer
True

True/False
Question
Total Quality Management focuses on trying to meet or exceed customer satisfaction.
Correct Answer
True
Your Answer
True

True/False
Question
From an OD perspective, helping managers to move to 9,9 management style represent critical component of organizational change process.
Correct Answer
True
Your Answer
True

Select The Blank
Question
Self Managing ________ are powerful social intervention In a supportive organisation.
Correct Answer
Work teams
Your Answer
Work teams

Multiple Choice Single Answer
Question
People in the organization should be treated as :-
Correct Answer
Important resource
Your Answer
Important resource

Multiple Choice Multiple Answer
Question
The unfreezing stage of the Changed process, consists of :-
Correct Answer
Provision of psychological safety , Creation of guilt or anxiety , Disconfirmation or lack of confirmation
Your Answer
Provision of psychological safety , Creation of guilt or anxiety , Disconfirmation or lack of confirmation

Multiple Choice Single Answer
Question
The OD intervention activities are clubbed into " Families" of intervention. The Number of these families basically are grouped into :-
Correct Answer
14 Major Families
Your Answer
10 Major Families

True/False
Question
Most people always take criticism well in a constructive way.
Correct Answer
False
Your Answer
False

True/False
Question
Internal change agents are people within the organization.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
The various levels at which the OD Diagnosis could be undertaken, are :-
Correct Answer
Group analysis that examines data on group level , Organization wide analysis , Individual wise analysis of data
Your Answer
Group analysis that examines data on group level , Organization wide analysis , Individual wise analysis of data

Multiple Choice Single Answer
Question
Cultural intervention concentrates on :-
Correct Answer
Traditions, precedents, and practices which form the fabric of the organization's culture
Your Answer
Traditions, precedents, and practices which form the fabric of the organization's culture

Select The Blank
Question
Hiring external consultant for a ________ may be economical.
Correct Answer
A short term
Your Answer
A short term

Select The Blank
Question
The organizational development is the process of________ how to solve the problems.
Correct Answer
Teaching people
Your Answer
Teaching people

Multiple Choice Multiple Answer
Question
For changing the strategies for more effective use of HR resources, it may involve :-
Correct Answer
Training employees to cope with changed strategies , Develop new competencies , Improved performance evaluating practices
Your Answer
Training employees to cope with changed strategies , Develop new competencies , Improved performance evaluating practices

True/False
Question
There are certain laid down rules to manage people.
Correct Answer
False
Your Answer
False

Select The Blank
Question
Concern for people refers to ________ concern of others.
Correct Answer
Consideration of social and interpersonal
Your Answer
Consideration of social and interpersonal

True/False
Question
As a consequence to the OD Seminar, it is useful to devote time for follow up actions to be taken as part of the seminar.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
The organizational level analysis could include information on :-
Correct Answer
Organizational structure , Existing of major systems in the organization , Distribution of resources within the organization
Your Answer
Organizational structure , Existing of major systems in the organization , Distribution of resources within the organization

Select The Blank
Question
OD process is based on ________ which begins with a known problem.
Correct Answer
Action research model
Your Answer
Action research model

Select The Blank
Question
People are responsive, ________, so there is no single rule to manage them.
Correct Answer
And think and act
Your Answer
And need not think alike

Select The Blank
Question
As with any ________ OD has limitations and problems.
Correct Answer
Complex programme
Your Answer
Complex programme

Multiple Choice Multiple Answer
Question
Internal consultants have a distinct advantage over others, in :-
Correct Answer
Knowing organization's culture better than others , Knowing well the scale of technology being used in the organization , Understanding organizations' philosophy better than others
Your Answer
Knowing organization's culture better than others , Knowing well the scale of technology being used in the organization , Understanding organizations' philosophy better than others

True/False
Question
Problem solving teams are formed to clearly investigate the existing problem.
Correct Answer
True
Your Answer
True