Organizational Development - 14

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Multiple Choice Multiple Answer
Question
In the Interdependency Interview, in order to get valid answers, the main questions to be asked, relate to :-
Correct Answer
What are the most important interdependencies between two jobs/ units/ departments , What are the smoothnesses observed as at present during two jobs, , What are the present or potential snags between these jobs, or departments
Your Answer
What are the most important interdependencies between two jobs/ units/ departments , What are the smoothnesses observed as at present during two jobs, , What are the present or potential snags between these jobs, or departments

Select The Blank
Question
Defensiveness is another ________ to a climate of trust.
Correct Answer
Barrier
Your Answer
Barrier

Multiple Choice Single Answer
Question
OD interventions in the organizations help to :-
Correct Answer
Improves the awareness of the managers on the steps to be taken to improve overall efficiency, productivity and morale of the employees.
Your Answer
Improves the awareness of the managers on the steps to be taken to improve overall efficiency, productivity and morale of the employees.

Multiple Choice Multiple Answer
Question
During a long seminar on the OD intervention, the general course of action on the first day would consist of, participants :-
Correct Answer
Analyzing the environmental demands and trends , Becoming aware of organization's inadequate response to external demands , Identify areas where company performed well and poorly as well
Your Answer
Analyzing the environmental demands and trends , Becoming aware of organization's inadequate response to external demands , Identify areas where company performed well and poorly as well

Select The Blank
Question
At the heart of OD lies, ________ with an intact work team.
Correct Answer
Team building and intervention
Your Answer
Team building and intervention

Multiple Choice Multiple Answer
Question
Various types of tactics used by managers to accomplish their goals, are known as :-
Correct Answer
Use of social networks , Playing it straight , Going around the formal system
Your Answer
Use of social networks , Playing it straight , Going around the formal system

True/False
Question
All teams should have right mix of skills, to be effective.
Correct Answer
True
Your Answer
True

Select The Blank
Question
OD ________ believes that, work teams are the building blocks of the organization.
Correct Answer
Fundamentally
Your Answer
Fundamentally

Multiple Choice Single Answer
Question
The major advantage of Role Analysis Technique intervention is :-
Correct Answer
It is non-threatening with high pay-offs
Your Answer
It has high acceptability

Select The Blank
Question
The organisational development exercise in an entity results in ________ competition between independent units.
Correct Answer
High collaboration and low
Your Answer
High collaboration and low

Multiple Choice Multiple Answer
Question
The various research questions for the analysis could be :-
Correct Answer
What is the degree of dependence between various operating teams, departments , What is the degree of understanding by the members about the vision, mission of the organization by all the persons working there , What are the norms, attitudes and motivation of the members
Your Answer
What is the degree of dependence between various operating teams, departments , What is the degree of understanding by the members about the vision, mission of the organization by all the persons working there , What are the norms, attitudes and motivation of the members

Select The Blank
Question
Always try and reduce ________ upon consultant.
Correct Answer
Dependency
Your Answer
Cost

Multiple Choice Multiple Answer
Question
Organizational Development interventions to reduce group conflicts are critical because :-
Correct Answer
It has impact on team functioning , It has impact on organizational functioning , It has impact on satisfaction levels of the individuals working in the organization
Your Answer
It has impact on team functioning , It has impact on organizational functioning , It has impact on satisfaction levels of the individuals working in the organization

Multiple Choice Single Answer
Question
The team of authors, who called organizational development as, practical application of science of organization is :-
Correct Answer
Porras and Robertson
Your Answer
Tallon and Robertson

Multiple Choice Single Answer
Question
The initial interest of the managers for the Organizational Development efforts is introduced, through, personal attendance at :-
Correct Answer
T Group laboratory
Your Answer
A Group laboratory

Match The Following
Question
Correct Answer
Your Answer
Quality Circles provide effective opportunity for
Challenge and recognition of individual talents
Challenge and recognition of individual talents
Out of the many essential elements of QWL,
Job security has become the most discussed issue in the recent years
Job security has become the most discussed issue in the recent years
In good organisations people are generally given opportunity,
To be recognized by their colleagues, supervisors, and subordinates
To be recognized by their colleagues, supervisors, and subordinates
It is only the people in the organisation who could,
Offer strategic advantage to the organisation
Change organisation's culture

Multiple Choice Multiple Answer
Question
The organizational development encourages, collaboration, between :-
Correct Answer
Leaders and members , Members and members , Culture and processes
Your Answer
Leaders and members , Members and members , Culture and processes

True/False
Question
The organizational development efforts should involve total system.
Correct Answer
True
Your Answer
True

True/False
Question
Two important aspects of Organizational Development are organizational functioning and organizational change.
Correct Answer
True
Your Answer
True

Select The Blank
Question
Mind your own business, which is to be ________ not content.
Correct Answer
Expert on process
Your Answer
Consultant to the organization and

Multiple Choice Multiple Answer
Question
If there are disagreement amongst the group, they should resolve by way of :-
Correct Answer
Disagreements are not suppressed by premature group action , The group seeks to resolve the disagreements rather than dominate the dissenter , The reasons for disagreements are carefully examined
Your Answer
Disagreements are not suppressed by premature group action , The group seeks to resolve the disagreements rather than dominate the dissenter , The reasons for disagreements are carefully examined

True/False
Question
Socio Technical system is not participative and does not involve all the stake holders of the organisation.
Correct Answer
False
Your Answer
False

Multiple Choice Multiple Answer
Question
The data collection on organisation is undertaken by the Consultant, by way of :-
Correct Answer
Personal observations , Interviews , Questionnaires
Your Answer
Interviews , Questionnaires , Personal observations

Select The Blank
Question
The basic objective of an effective QWL programme is ________ for the organisation.
Correct Answer
Improve working conditions
Your Answer
Improve working conditions

Select The Blank
Question
The organisational development can ________ of stable and temporary systems.
Correct Answer
Optimise the effectiveness
Your Answer
Optimise the effectiveness

Multiple Choice Multiple Answer
Question
In the team building interventions, the important things are :-
Correct Answer
To get the right people together , To get a large block of uninterrupted time , To work on high priority problems , as a initial measure,
Your Answer
To get the right people together , To work on high priority problems , as a initial measure, , Try to get quick fix solution to the problems

Multiple Choice Single Answer
Question
The primary advantage of OD is :-
Correct Answer
It tries to deal with change in a whole organization
Your Answer
It tries to deal with change in a whole organization

True/False
Question
Every system does not have boundary that separates it from the environment.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
The number of major guidelines laid down for Responsibility tasking interventions are :-
Correct Answer
Five in number
Your Answer
Five in number

Multiple Choice Multiple Answer
Question
In the Appreciation and Concerns Exercises, the Facilitator may make suggestions along with allotment of assignments, such as :-
Correct Answer
Each individual be the judge of what concerns he wants to raise at any time , Each individual to decide on the effect on relationship due to the concerns raised , Each person to decide about the contribution he could make in improving
Your Answer
Each individual be the judge of what concerns he wants to raise at any time , Each individual to decide on the effect on relationship due to the concerns raised , Each person to decide about the contribution he could make in improving

True/False
Question
The aspect of reward, deals with the incentives organization provides to it's employees and how they feel about it.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
Rewards deal with :-
Correct Answer
Indicates incentive the organisation provides to people who perform
Your Answer
Indicates incentive the organisation provides to people who perform

True/False
Question
Change agents need not have any special skills to deal with human aspects.
Correct Answer
False
Your Answer
False

Multiple Choice Multiple Answer
Question
The data collection on organisation is undertaken by the Consultant, by way of :-
Correct Answer
Interviews , Questionnaires , Personal observations
Your Answer
Interviews , Questionnaires , Personal observations

Multiple Choice Single Answer
Question
Interdependency Intervention is useful if :-
Correct Answer
If the team members feel the need to improve co-operation amongst themselves
Your Answer
If the team members feel the need to improve co-operation amongst themselves

True/False
Question
When the influential individuals are opposed to the change efforts, the work of the consultant gets complicated.
Correct Answer
True
Your Answer
True

True/False
Question
Total quality management is akin to total war.
Correct Answer
True
Your Answer
False

Multiple Choice Single Answer
Question
In the present context there are complex and challenging situations and problems facing the organizations. However, the simplest and profound solution to solve the same is to treat :-
Correct Answer
People are the key
Your Answer
Organizational processes is the key

Select The Blank
Question
The relevant communication ________ so it will be necessary to provide training.
Correct Answer
Skills must be acquired
Your Answer
Areas must be understood

Select The Blank
Question
Able people must ________ on the basis of relevant skills.
Correct Answer
Be selected
Your Answer
Be rewarded

Match The Following
Question
Correct Answer
Your Answer
Organization wide interventions are large scale change efforts
That increase the effectiveness of the entire organization.
Relatively wider and addresses critical organization wide issues
OD process works with teams and work groups,
Because, it believes that Teams build organisations
That increase the effectiveness of the entire organization.
To ensure effective feedback, OD consultant,
Needs to train managers to create congenial work atmosphere
Needs to train managers to create congenial work atmosphere
The focus of organization wide interventions is
Relatively wider and addresses critical organization wide issues
Through a mix of the influence of social value system, organizational beliefs, and attitudes

True/False
Question
Systems theory is the second foundation of OD.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
MBO programme generally consists of :-
Correct Answer
Six Stages
Your Answer
Five Stages

Multiple Choice Single Answer
Question
OD intervention seminars being conducted in the organizations help to :-
Correct Answer
Improves the awareness of the managers on the steps to be taken to improve overall efficiency, productivity and morale of the employees.
Your Answer
Improves the awareness of the managers on the steps to be taken to improve overall efficiency, productivity and morale of the employees.

Multiple Choice Single Answer
Question
Relationship Intervention focuses on :-
Correct Answer
Inter-personal relationship especially where there are strong relationship feelings
Your Answer
Inter-personal relationship especially where there are strong relationship feelings

Multiple Choice Multiple Answer
Question
The role of OD practitioner and that of consultant is that of :-
Correct Answer
Facilitator , Catalyst , Problem solver
Your Answer
Facilitator , Catalyst , Problem solver

Select The Blank
Question
In all cases of success the group effort must be ________.
Correct Answer
Rewarded
Your Answer
Rewarded