PPM assgn
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Question
Written communication is a
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Non-Direct Communication
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Non-Direct Communication
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Question
The most effective way of communication
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Written
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Verbal
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Question
It can be used as legal record which may be used in the court of law
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Written communication
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Written communication
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Question
Barrier for written communication can be
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Language
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Language
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Question
These are permanent records for business
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Business letters
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Business letters
Match The Following
Question
Correct Answer
Your Answer
Written Communication
Non- Direct communication
Non- Direct communication
Business letter
legal evidence
legal evidence
Outward Number
Further reference
Further reference
Inward address
Receivers address
Receivers address
Head Address
Senders Address
Senders Address
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Question
Essentials of a good plan are
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must be continuous , should be time bound , must motivate people
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must be continuous , should be time bound , must motivate people
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Question
A vision statement should have the following components
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ability to inspire people , achievable , precise and objective
Your Answer
ability to inspire people , achievable , precise and objective
Match The Following
Question
Correct Answer
Your Answer
Organizing
…Process
…Management
Philosophy
…Management
…Span
Exception
…Principle
…. Degree
Control
…Span
…Process
Delegation
…. Degree
…Principle
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Question
The extent of decentralization depends of which factor ?
Correct Answer
Costliness
Your Answer
Costliness
True/False
Question
Delegation and decentralization are closely related
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True
Your Answer
True
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Question
Who said, direction is telling people what to do?
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Dale
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Dale
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Question
What is essential for an order is to be carried out effectively?
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Acceptance
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Acceptance
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Question
Direction helps integrate whose efforts?
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Individual
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Individual
True/False
Question
Necessary rigidity is required in the control design.
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False
Your Answer
False
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Question
Some of the important techniques of coordination are
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hierarchy , effective communication , indoctrination
Your Answer
hierarchy , effective communication , indoctrination
True/False
Question
One needs to se e the big picture.
Correct Answer
True
Your Answer
True
True/False
Question
The 3-needs theory is about motivators in an organization.
Correct Answer
True
Your Answer
True
True/False
Question
Service sector has expanded because of explosion in information technology.
Correct Answer
True
Your Answer
True
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Question
Franchisee stores can be further categorized into
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apparel stores , jewellery stores , footwear stores
Your Answer
apparel stores , jewellery stores , footwear stores
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Question
What is event management?
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Interactive advertising
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Interactive advertising
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Question
What is the core of corporate governance?
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Trust
Your Answer
Trust
True/False
Question
There are five channels through which corporate governance may bear.
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True
Your Answer
True
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Question
Key ethical principles include the following
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fulfilling commitments , caring and compassion , being accountable for decision
Your Answer
fulfilling commitments , caring and compassion , being accountable for decision
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Question
Unethical acts are results of the following factors
Correct Answer
unawareness and insensitivity to issue , faulty reasoning , selfishness
Your Answer
unawareness and insensitivity to issue , faulty reasoning , selfishness
True/False
Question
An SBU is a relatively independent business unit.
Correct Answer
True
Your Answer
True
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Question
Learning organizations must develop a capacity for fast-paced innovation and learn to love what?
Correct Answer
Change
Your Answer
Change
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Question
The different disciplines mentioned in the fifth discipline fieldbook by Peter Sange are
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personal mastery , mental models , shared vision
Your Answer
personal mastery , mental models , shared vision
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Question
Who mentioned that everyone has a divine power to face the challenges?
Correct Answer
Vivekananda
Your Answer
Vivekananda
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Question
Human beings are classified under different mental conditions such as
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restless equilibrium , imperfect equilibrium , perfect equilibrium
Your Answer
restless equilibrium , imperfect equilibrium , perfect equilibrium
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Question
Successful consultants should promote their consultancy through what?
Correct Answer
Network
Your Answer
Network
True/False
Question
Decentralization would not be preferred in large-sized units.
Correct Answer
False
Your Answer
False
Select The Blank
Question
Planning ________ risk factors and ________ waste
Correct Answer
anticipates
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anticipates
Correct Answer
eliminates
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eliminates
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Question
The need for co-ordination is felt to ________ the ________ of an organization
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integrate
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integrate
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activities
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activities
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Question
________ motivating, supervising, directing, guiding of employees, are ________ of control.
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Leading
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Leading
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elements
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elements
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Question
________ maintains the ________ between ends and means, outputs and efforts.
Correct Answer
Control
Your Answer
Control
Correct Answer
Equilibrium
Your Answer
Equilibrium
Select The Blank
Question
________ leader believes in helping, ________, protecting, and keeping followers happy?
Correct Answer
Paternalistic
Your Answer
Paternalistic
Correct Answer
guiding
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guiding
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Question
Theory X assumes People must be ________ or controlled to do work to achieve ________
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coerced
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coerced
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objectives
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objectives
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Question
Morale generally ________ to esprit de ________.
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refers
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refers
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corps
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corps
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Question
________ services comprise of social and personal services and ________.
Correct Answer
Consumer
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Consumer
Correct Answer
hotels
Your Answer
hotels
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Question
Indian ________ must keep in mind that Indians enjoy ________ for options.
Correct Answer
retailers
Your Answer
retailers
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scouting
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scouting
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Question
An objective of corporate governance is ________ of ________ value.
Correct Answer
enhancement
Your Answer
enhancement
Correct Answer
shareholder
Your Answer
shareholder
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Question
________ is ________ management does
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management
Your Answer
Organization
Correct Answer
what
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what
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Question
Corporate governance may bear on performance through which of the following?
Correct Answer
All of these
Your Answer
All of these
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Question
The tools and techniques used in the learning organizations are
Correct Answer
creativity, brainstorming , observing outcomes , reframing knowledge
Your Answer
creativity, brainstorming , observing outcomes , reframing knowledge
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Question
Collective learning requires skills for sharing information and knowledge, the key skills mentioned are
Correct Answer
listening and observing , holistic perspective , coping with challenge and uncertainty
Your Answer
knowledgeable colleagues , listening and observing , holistic perspective , coping with challenge and uncertainty
Multiple Choice Single Answer
Question
The Indian customer likes to be served:
Correct Answer
All of these
Your Answer
All of these
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