Business Communication - 15

LIST OF ATTEMPTED QUESTIONS AND ANSWERS



Multiple Choice Multiple Answer
Question
The Head address includes
Correct Answer
Tel no. , Name of organization
Your Answer
Tel no. , Name of organization

Multiple Choice Multiple Answer
Question
Essential parts of business letters would be
Correct Answer
Head address , Date , Outward number
Your Answer
Head address , Date , Outward number

Multiple Choice Multiple Answer
Question
What is progress report?
Correct Answer
It is a review of progress made on an activity , They may be formal or informal
Your Answer
It is a review of progress made on an activity , They may be formal or informal

Multiple Choice Multiple Answer
Question
Personal negative emotions which make it difficult to do our best are
Correct Answer
Jealousy , Anger , Strife
Your Answer
Jealousy , Strife

Multiple Choice Single Answer
Question
It is the most important part of any letter
Correct Answer
Body
Your Answer
Body

Multiple Choice Multiple Answer
Question
In less literal terms Vision is the ability to
Correct Answer
Read between the lines , See opportunity
Your Answer
Read between the lines , See opportunity

Multiple Choice Multiple Answer
Question
Business letters can be useful in different ways like
Correct Answer
Legal evidence , Permanent information , Recovering dues
Your Answer
Legal evidence , Permanent information , Recovering dues

Multiple Choice Multiple Answer
Question
Examples of salutations would be
Correct Answer
Dear sir , Respected Sir
Your Answer
Dear sir , Respected Sir

Multiple Choice Single Answer
Question
Contingency planning is
Correct Answer
Setting aside a time to think and come up with a potential problem
Your Answer
Setting aside a time to think and come up with a potential problem

Match The Following
Question
Correct Answer
Your Answer
Time management
Self management
Self management
Priority
Listing
Listing
Planning
Success
Success
Greatest possession
Time
Time

Multiple Choice Multiple Answer
Question
People who do not have theit vision try to tell that your vision is
Correct Answer
Impossible , Not achievable
Your Answer
Impossible , Not achievable

True/False
Question
Advertising materials like leaflets,giveaways,labels are included in house journals.
Correct Answer
False
Your Answer
False

Select The Blank
Question
It is said that Indians are good Planners but bad ________
Correct Answer
Executors
Your Answer
Executors

Multiple Choice Multiple Answer
Question
Qualities of a good listener
Correct Answer
Welcomes disagreement , Looks for areas of agreement
Your Answer
Welcomes disagreement , Looks for areas of agreement

Multiple Choice Single Answer
Question
End part of presentation contains
Correct Answer
Summary of the whole
Your Answer
Summary of the whole

Select The Blank
Question
Right thinking creates a foundation for ________
Correct Answer
Success
Your Answer
Success

Select The Blank
Question
Communication has come from Latin word________
Correct Answer
Cummins
Your Answer
Cummins

Multiple Choice Multiple Answer
Question
Methods of presentation can be
Correct Answer
Reading , Memorising presentation
Your Answer
Reading , Memorising presentation

Multiple Choice Multiple Answer
Question
Memo is
Correct Answer
It is an inter office communication , It is a routine type of communication , They are direct written messages
Your Answer
It is an inter office communication , They are direct written messages

True/False
Question
All kinds of stress are negative
Correct Answer
False
Your Answer
False

True/False
Question
If a person tries to keep all his options open while pursuing his vision he will not make progress.
Correct Answer
True
Your Answer
True

Select The Blank
Question
________ conveys crucial message about power, status and concern for the person we meet
Correct Answer
Handshake
Your Answer
Handshake

Multiple Choice Multiple Answer
Question
Visual aids are
Correct Answer
Film slides , Pictures , Diagrams
Your Answer
Film slides , Pictures , Diagrams

Select The Blank
Question
The ________ number is essential to make entry in the register.
Correct Answer
Outward
Your Answer
Outward

True/False
Question
People react similarly to stress
Correct Answer
False
Your Answer
False

True/False
Question
The inside address of the letter and the address on the envelope are different.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
A report plays an important role as a
Correct Answer
Vehicle of communication
Your Answer
Vehicle of communication

True/False
Question
Written communication is a direct communication
Correct Answer
False
Your Answer
False

True/False
Question
Goals promote enthusiasm in an organisation
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
Vision is the ability to see
Correct Answer
Opportunity
Your Answer
Physical objects

True/False
Question
All companies use printed memorandum stationary for processing memorandum.
Correct Answer
False
Your Answer
False

Multiple Choice Multiple Answer
Question
The advantages of written communication are
Correct Answer
Accuracy , Can be recorded , Brevity
Your Answer
Accuracy , Brevity

Multiple Choice Multiple Answer
Question
The body of the letter may be divided into
Correct Answer
Opening Para , Main communication , Closing paragraph
Your Answer
Opening Para , Main communication , Closing paragraph

Multiple Choice Single Answer
Question
Time management is
Correct Answer
Self management
Your Answer
Self management

Multiple Choice Single Answer
Question
If this stage of stress continues for a long time it may develop one of the diseases
Correct Answer
Exhaustion
Your Answer
Ineffectiveness

Multiple Choice Multiple Answer
Question
One of the methods of building positive relationship with others are asking for
Correct Answer
Advice , Favour
Your Answer
Advice , Favour

Select The Blank
Question
________ is the most remembered element in forming an impression of someone.
Correct Answer
Eye contact
Your Answer
Eye contact

Multiple Choice Single Answer
Question
It is a statement which describes an opinion
Correct Answer
Report
Your Answer
Report

True/False
Question
Communication is not a continuous process
Correct Answer
False
Your Answer
False

Multiple Choice Multiple Answer
Question
Examples for complimentary close would be
Correct Answer
Yours truly , Yours faithfully
Your Answer
Yours truly , Yours faithfully

Match The Following
Question
Correct Answer
Your Answer
Without defined goals
Success is not attained
Success is not attained
To achieve happiness
Never be without a goal
Never be without a goal
Goals are important
to attain success
to attain success
Working on goals and accomplishing them
gives sense of achievement
gives sense of achievement

Select The Blank
Question
A good company differs from another in terms of ________ quality.
Correct Answer
Service
Your Answer
Work culture

True/False
Question
Progress reports are formal in nature.
Correct Answer
False
Your Answer
False

Multiple Choice Multiple Answer
Question
What is B2B?
Correct Answer
Activities conducted on this are higher than B2C by 15-20 times , It is business to business , It is an internet domain
Your Answer
Activities conducted on this are higher than B2C by 15-20 times , It is business to business , It is an internet domain

Multiple Choice Single Answer
Question
Which statement applies to a "Message" ?
Correct Answer
The reply sent by the communicatee
Your Answer
The decoded communication becomes a message

Select The Blank
Question
________ can be referred for further correspondence.
Correct Answer
Business letter
Your Answer
Business letter

Multiple Choice Multiple Answer
Question
Taking advantage of others
Correct Answer
Does no good in the long run , It is not a sign of good and positive relationship
Your Answer
Does no good in the long run , It is not a sign of good and positive relationship