Business Process Re-Engineering - 9

LIST OF ATTEMPTED QUESTIONS AND ANSWERS


Select The Blank
Question ________ BPR methodology has a source as a "Vsens".
Correct Answer Kodak
Your Answer Hammer/Champy


True/False
Question Not to Capture information digitally at the source & propagate it through the process is Digitize & Propagate Principle.
Correct Answer False
Your Answer True


Multiple Choice Multiple Answer
Question During Design Phase, the Top Management should :-
Correct Answer Listen , Respond , Feedback
Your Answer Listen , Respond , Feedback


Multiple Choice Multiple Answer
Question What are organizational attributes?
Correct Answer Mission , Vision
Your Answer Mission , Vision


True/False
Question The Business Re-engineering project does not require a new culture.
Correct Answer False
Your Answer False


True/False
Question EPC represents an event which triggers of a set of the functions & functions culminate in events & so on.
Correct Answer True
Your Answer True


Multiple Choice Single Answer
Question From a process view point, highest priority in an organization is given to :
Correct Answer Satisfaction of customer
Your Answer Satisfaction of customer


Multiple Choice Multiple Answer
Question MRP II is associated with :-
Correct Answer Men , Machine , Material
Your Answer Men , Machine , Material


True/False
Question Customer identification is an end of process re-engineering efforts.
Correct Answer False
Your Answer False


Multiple Choice Single Answer
Question Which of the following activity is not included in planning phase of re-engineering project?
Correct Answer Conducting benchmarking
Your Answer Conducting benchmarking


Select The Blank
Question Hard Barrier example could be ________.
Correct Answer Legal Obstacles
Your Answer Legal Obstacles


Select The Blank
Question Print Media Clippings are produced by ________
Correct Answer Media Partners
Your Answer Media Partners


True/False
Question Organization has both internal & external customers.
Correct Answer True
Your Answer True


Multiple Choice Multiple Answer
Question Keep the other Senior Managers & stake-holders informed about :-
Correct Answer Project , Status , Obstacles
Your Answer Status , Obstacles


Multiple Choice Multiple Answer
Question Sales and manufacturing business process covers :-
Correct Answer Market/Marketing research , Stimulation of end users interest , Developing customers partnership
Your Answer Market/Marketing research , Stimulation of end users interest , Developing customers partnership


Select The Blank
Question ________ quantity the response and cycle time characteristics of a process.
Correct Answer PTM
Your Answer PTM


Multiple Choice Single Answer
Question Internal Individual resistance describes :-
Correct Answer People Behaviour
Your Answer People Behaviour


Multiple Choice Single Answer
Question The BPR principles state that when an inspector is inspecting goods the inspection report should be :-
Correct Answer Made by the inspector himself to eliminate the probability of errors
Your Answer Made by the inspector himself to eliminate the probability of errors


Select The Blank
Question Activities performed by top management level are called as ________ activities
Correct Answer Strategic
Your Answer Strategic


Multiple Choice Multiple Answer
Question Pitfalls of ERP implementation are :-
Correct Answer Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management
Your Answer Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management


Match The Following
Question Correct Answer Your Answer

Political Risks People Resistance People Resistance

Financial Risks ROI ROI

Technical Risks IT Solution IT Solution

Functional Risks Organization Resistance Organization Resistance



Multiple Choice Single Answer
Question In a continuous process improvement mode 4th step is
Correct Answer Measure the performance
Your Answer Measure the performance


Multiple Choice Single Answer
Question Process orientation means :-
Correct Answer Organizing companies around their processes
Your Answer Organizing companies around their processes


Select The Blank
Question ________ is the operational process.
Correct Answer Procurement of raw material
Your Answer Procurement of raw material


Multiple Choice Single Answer
Question Micro level reengineering deals in relation to time frame which is :-
Correct Answer Short
Your Answer Short


Multiple Choice Single Answer
Question Which of the following activity is included in planning phase of re-engineering project?
Correct Answer Defining scope and boundaries of project
Your Answer Defining scope and boundaries of project


Select The Blank
Question In Kaizen, focus is on ________ Improvement.
Correct Answer Continuous
Your Answer Continuous


Multiple Choice Multiple Answer
Question Characteristics of operational information systems are :-
Correct Answer Information is generated regularly/repeatedly. , Information is in very detailed form , Source of data is internal
Your Answer Information is generated regularly/repeatedly. , Information is in very detailed form , Source of data is internal


Multiple Choice Multiple Answer
Question Who governs the conduct in an organization?
Correct Answer Values , Beliefs
Your Answer Values , Beliefs


Select The Blank
Question ________ BPR methodology has a source as "Academics".
Correct Answer Daven port
Your Answer Daven port


True/False
Question The process matrix illustrates process and information system dependencies.
Correct Answer False
Your Answer False


True/False
Question Process orientation organize companies around their processes.
Correct Answer True
Your Answer True


True/False
Question Former experiences with the organizational projects forms the behaviour of people.
Correct Answer True
Your Answer True


Multiple Choice Single Answer
Question Only one Group consisting of representatives from purchase, manufacturing, operation, finance etc. is :-
Correct Answer Single Entity
Your Answer Multiple Entity


Select The Blank
Question In BPR, you can manage E-Processes through ________.
Correct Answer E-Commerce
Your Answer E-Commerce


Multiple Choice Single Answer
Question Reducing lead time is related to :-
Correct Answer Procurement Process
Your Answer Procurement Process


Multiple Choice Single Answer
Question The Project does not yield the high ROI expected is termed as :-
Correct Answer Financial Risk
Your Answer Financial Risk


Multiple Choice Single Answer
Question Which activity is performed during second phase analysis of re-engineering project?
Correct Answer Conducting benchmarking
Your Answer Conducting benchmarking


Multiple Choice Multiple Answer
Question Due to long-term implementation of strategic plan, leader has to guard against :-
Correct Answer Frustration , Waning of enthusiasm , Commitment
Your Answer Frustration , Waning of enthusiasm


True/False
Question The fourth step in business system planning is the development of process map.
Correct Answer False
Your Answer False


Multiple Choice Single Answer
Question MIS stands for :-
Correct Answer Management Information System
Your Answer Management Information System


Multiple Choice Multiple Answer
Question Continuous improvement process consists of :-
Correct Answer Documentation of existing process , Establishing the measures , Carrying the process
Your Answer Documentation of existing process , Establishing the measures , Carrying the process


Multiple Choice Multiple Answer
Question The results of SWOT analysis are used to develop :-
Correct Answer Breakthrough objectives in strategic plan , Business plan , Process re-engineering plan
Your Answer Breakthrough objectives in strategic plan , Business plan , Process re-engineering plan


Multiple Choice Multiple Answer
Question Which of the following points are considered for similarities between re-engineering and continuous improvement?
Correct Answer Time investment , Organizational change
Your Answer Time investment , Organizational change


Select The Blank
Question The view which integrates all views & also imparts the logic dynamics of a process is called ________.
Correct Answer Control View
Your Answer Organization View


Select The Blank
Question The process of ordering from a supplier is called as ________ process.
Correct Answer Interorganised
Your Answer Interorganised