Friday, March 27, 2009

Business Process Re-Engineering (BPR) - 10

LIST OF ATTEMPTED QUESTIONS AND ANSWERS


Multiple Choice Single Answer
Question Who identify the manner in which the organisation will carry out mission?
Correct Answer Value and beliefs
Your Answer Vision


Multiple Choice Single Answer
Question The Behaviour of Critic is :-
Correct Answer Open
Your Answer Destructive


Multiple Choice Multiple Answer
Question Types of Resisting Behaviour are :-
Correct Answer Terrorist , Critic , Skeptic
Your Answer Terrorist , Critic , Skeptic


Multiple Choice Multiple Answer
Question Areas of Productivity Increase are :-
Correct Answer Quality , Quantity , Rejection Level
Your Answer Quality , IT , Quantity


Select The Blank
Question High success potentials flip side is called as ________.
Correct Answer High project risk
Your Answer High project risk


Select The Blank
Question ________ weigh the efficiency and productivity by characteristics of a process.
Correct Answer PCM
Your Answer CTS


True/False
Question During implementation of re-engineered processes, top management should provide a support.
Correct Answer False
Your Answer True


Match The Following
Question Correct Answer Your Answer

MIS Management Information System Management Information System

Role A Strong Facilitator Strong Facilitator

Role B Team Member Team Member

Role C Subject Expert Subject Expert



True/False
Question For successful implementation of ERP, it is necessary to carry out business process re-engineering in the organization to derive full advantage from the ERP system.
Correct Answer True
Your Answer True


Select The Blank
Question A strong facilitator & experienced practitioner who brings the methodology with him is ________.
Correct Answer Role A
Your Answer Role A


Multiple Choice Multiple Answer
Question Various Types of Risks are :-
Correct Answer Technical , Financial , Functional
Your Answer Technical , Financial , Functional


True/False
Question The skeptic demonstrates a similar behaviour to the critic.
Correct Answer True
Your Answer True


Multiple Choice Multiple Answer
Question A business process re-engineering model has main activities as :-
Correct Answer Business Definition , Process Identification , Process Evaluation
Your Answer Business Definition , Process Identification , Process Evaluation


Match The Following
Question Correct Answer Your Answer

Saboteur Behaviour Extremely Negative Extremely Negative

Critic Behaviour Open Communication Open Communication

Skeptic Brhaviour Similar to Critic Similar to Critic

Terrorist Behaviour Warns Everybody Warns Everybody



True/False
Question The Terrorists seems to constantly warn everybody regarding a negative outcome of the project.
Correct Answer True
Your Answer True


True/False
Question Business Processes are set of activities that transform a set of inputs into set of outputs using people & tool.
Correct Answer True
Your Answer True


Multiple Choice Multiple Answer
Question IT applications to improve business process are :-
Correct Answer In supporting product development process , In supporting order fulfillment process , In supporting logistical process
Your Answer In supporting product development process , In supporting order fulfillment process , In supporting logistical process


Multiple Choice Multiple Answer
Question BPR is required for which type of company?
Correct Answer Manufacturing , IT , Process
Your Answer Manufacturing , IT , All Departments


Multiple Choice Multiple Answer
Question Which of the following points are considered for similarities between re-engineering and continuous improvement?
Correct Answer Time investment , Organizational change
Your Answer Time investment , Organizational change


Select The Blank
Question ________ is considered as point of similarity between re-engineering & continuous improvement project.
Correct Answer Organizational Change
Your Answer Organizational Change


Multiple Choice Single Answer
Question Surveys, annual report, interviews are potential sources for identifying :-
Correct Answer Future vision
Your Answer Market research


True/False
Question Empowered employees can take decisions with speed.
Correct Answer True
Your Answer True


Multiple Choice Multiple Answer
Question Who governs the conduct in an organization?
Correct Answer Beliefs , Values
Your Answer Values , Beliefs


Multiple Choice Single Answer
Question Integrated Information Systems built to meet the Information & Decision needs of all the functional units of an enterprise is referred as :-
Correct Answer ERP
Your Answer ERP


Select The Blank
Question In a Re-engineering project the Third phase is ________.
Correct Answer Creating vision for new process
Your Answer Creating vision for new process


True/False
Question The software selection process may not involve errors of project content & project management.
Correct Answer False
Your Answer True


Select The Blank
Question Research activity is a ________ process.
Correct Answer Knowledge based
Your Answer Knowledge based


Multiple Choice Single Answer
Question Who are located within the organisation?
Correct Answer Internal customers
Your Answer Internal customers


Select The Blank
Question Financial Year in India ends on ________.
Correct Answer 31st March
Your Answer 31st March


Select The Blank
Question ________ is the starting point for process reengineering efforts.
Correct Answer Customer identification
Your Answer Customer identification


Multiple Choice Single Answer
Question The BPR activities are used in conjunction with :-
Correct Answer Workflow Analysis
Your Answer Workflow Analysis


True/False
Question A completely new computer application system need not be tested thoroughly.
Correct Answer False
Your Answer False


True/False
Question Based on the feedback from the prototype, the business process is not redefined & the instantiated within a business system.
Correct Answer False
Your Answer False


Select The Blank
Question In BPR, you can manage E-Processes through ________.
Correct Answer E-Commerce
Your Answer E-Commerce


Multiple Choice Single Answer
Question Vision statement is a :-
Correct Answer Framework that guides to choice that determine the nature & direction of an organisation.
Your Answer Statement that defines the cause of existence of an organisation


True/False
Question Work should be broadened without sacrificing depth of expertise in strategic areas.
Correct Answer False
Your Answer True


True/False
Question The Information Technology cannot be faulty at all.
Correct Answer False
Your Answer True


Multiple Choice Multiple Answer
Question Continuous improvement process consists of :-
Correct Answer Documentation of existing process , Establishing the measures , Carrying the process
Your Answer Establishing the measures , Carrying the process , Learning from others


Multiple Choice Multiple Answer
Question Critical Success factor in business are :-
Correct Answer Cost reduction , Quality enhancement , Service improvement
Your Answer Cost reduction , Quality enhancement , Service improvement


Multiple Choice Multiple Answer
Question Managing E-Processes consists of :-
Correct Answer ERP , E-Commerce , E-Governance
Your Answer ERP , E-Commerce , E-Governance


Multiple Choice Single Answer
Question Critical questions are to be answered while formulating the :-
Correct Answer Vision statement
Your Answer Mission statement


True/False
Question Process orientation organize companies around their processes.
Correct Answer True
Your Answer True


Select The Blank
Question Internal Resistance is ________
Correct Answer Manager
Your Answer Manager


Multiple Choice Single Answer
Question Incremental change in the process is:-
Correct Answer Process Simplification
Your Answer Continuous improvement


Multiple Choice Single Answer
Question Which process is not dominant in Business Process Re-engineering?
Correct Answer Product development
Your Answer Delivery of goods


Multiple Choice Single Answer
Question The Barriers which are related People Problems are called as :-
Correct Answer Soft Barriers
Your Answer Soft Barriers


Multiple Choice Single Answer
Question QMS means :-
Correct Answer Quality Management System
Your Answer Quality Management System

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