Business Process Re-Engineering - 12

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Multiple Choice Single Answer
Question Application Systems Language is :-
Correct Answer ABAP 4
Your Answer ABAP 4

Multiple Choice Single Answer
Question BPR is rethinking of the business processes to improve the speed, quality & output of :-
Correct Answer Product or Services
Your Answer Product or Services

Multiple Choice Single Answer
Question In a continuous process improvement mode 4th step is
Correct Answer Measure the performance
Your Answer Measure the performance

Multiple Choice Multiple Answer
Question In Business system planning which of the following is done first?
Correct Answer Arrangement of the organization from an information management respective. , Identification of process for successfully accomplish there mission
Your Answer Arrangement of the organization from an information management respective. , Identification of process for successfully accomplish there mission

Select The Blank
Question Objectives are characterized by ________ things.
Correct Answer Four
Your Answer Four

Multiple Choice Multiple Answer
Question Which are the objectives of business systems planning study?
Correct Answer Determination of information system priorities , Managing systems resources to support business objectives
Your Answer Determination of information system priorities , Managing systems resources to support business objectives

Select The Blank
Question Cycle Time, Asset Turnover & Response Time goals are achieved by ________.
Correct Answer Velocity Goal
Your Answer Velocity Goal

True/False
Question Measurements are central to a fact based decision-making process.
Correct Answer True
Your Answer True

Select The Blank
Question Activities performed by top management level are called as ________ activities
Correct Answer Strategic
Your Answer Strategic

Multiple Choice Multiple Answer
Question Scope of ERP includes :-
Correct Answer Operations , Outbound Logistics , Sales & Marketing to Service
Your Answer Operations , Outbound Logistics , Sales & Marketing to Service

Multiple Choice Single Answer
Question Inclusion of customers in the planning process increases :-
Correct Answer Confidence level of strategic plan
Your Answer Service level of strategic plan

Multiple Choice Single Answer
Question Organization speaks about :-
Correct Answer Structure & Culture
Your Answer Structure & Culture

True/False
Question Business Processes are set of activities that transform a set of inputs into set of outputs using people & tool.
Correct Answer True
Your Answer True

Multiple Choice Multiple Answer
Question Characteristics of Business Process are :-
Correct Answer Demands a set of tasks , Requires diverse resources , Desired customer who can be a person or a group
Your Answer Demands a set of tasks , Requires diverse resources , Desired customer who can be a person or a group

Multiple Choice Single Answer
Question Delivery of product & services is :-
Correct Answer Customer facing process
Your Answer Customer facing process

Select The Blank
Question Co-ordinating between tasks and process is the ________ impact of IT on process innovation.
Correct Answer Integrative
Your Answer Integrative

Multiple Choice Multiple Answer
Question Financial Motivations are :-
Correct Answer Promotion , Incentive , Bonus
Your Answer Promotion , Incentive , Bonus

Multiple Choice Single Answer
Question Business system planning study involves how many number of steps?
Correct Answer Five
Your Answer Five

Multiple Choice Single Answer
Question A Major Principle & Tactics for Reconfiguring around Processes was :-
Correct Answer Orchestrate
Your Answer Orchestrate

Select The Blank
Question QMS means Quality Management ________.
Correct Answer System
Your Answer System

Multiple Choice Single Answer
Question From a process view point, highest priority in an organization is given to :
Correct Answer Satisfaction of customer
Your Answer Satisfaction of customer

Select The Blank
Question In a Re-engineering project the Third phase is ________.
Correct Answer Creating vision for new process
Your Answer Creating vision for new process

Multiple Choice Single Answer
Question Project speaks about :-
Correct Answer Contents Management
Your Answer Contents Management

True/False
Question Level of changes is incremental in continuous improvement.
Correct Answer True
Your Answer True

Multiple Choice Single Answer
Question Which is the first communication in re-engineering project?
Correct Answer Vision statement
Your Answer Vision statement

True/False
Question The process matrix illustrates process and information system dependencies.
Correct Answer False
Your Answer False

Multiple Choice Multiple Answer
Question Benefit paths of process re-engineering in an organization are :-
Correct Answer Productivity , Quality , Velocity
Your Answer Productivity , Quality , Velocity

True/False
Question Values and beliefs are to be articulated to withstand in the adversity.
Correct Answer False
Your Answer False

Multiple Choice Single Answer
Question Which statement takes into account the available resource of an organisation?
Correct Answer Mission
Your Answer Mission

Select The Blank
Question A strategic plan generally should not take more than ________ pages.
Correct Answer Ten
Your Answer Ten

True/False
Question Work should be broadened without sacrificing depth of expertise in strategic areas.
Correct Answer False
Your Answer False

Multiple Choice Multiple Answer
Question During Design Phase, the Top Management should :-
Correct Answer Listen , Respond , Feedback
Your Answer Listen , Respond , Feedback

Select The Blank
Question Quality Management Deployment Tool is ________.
Correct Answer TQM
Your Answer TQM

Multiple Choice Multiple Answer
Question Distribution Strategy can be applied for these issues :-
Correct Answer Channel Selection , Supply Chain Configuration , Distribution Planning
Your Answer Channel Selection , Supply Chain Configuration , Distribution Planning

Multiple Choice Multiple Answer
Question Critical Success factor in business are :-
Correct Answer Cost reduction , Quality enhancement , Service improvement
Your Answer Cost reduction , Quality enhancement , Service improvement

True/False
Question A closed system get the feed back from the external environment.
Correct Answer False
Your Answer False

Match The Following
Question Correct Answer Your Answer

Secondary Process Maintenance Maintenance

Knowledge Process Research & Development Research & Development

Key Process Process supporting the mission of company Process supporting the mission of company

Operational Process Manufacturing Manufacturing


Select The Blank
Question RFP is ________.
Correct Answer Request For Proposal
Your Answer Request For Proposal

Multiple Choice Single Answer
Question Prioritization of customer requirement is done through :-
Correct Answer Customer's interview
Your Answer Customer's feedback

Select The Blank
Question ________ is the starting point for process reengineering efforts.
Correct Answer Customer identification
Your Answer Customer identification

True/False
Question Organization has both internal & external customers.
Correct Answer True
Your Answer True

Match The Following
Question Correct Answer Your Answer

ERP Challenge 4 Organizational Intervention Organizational Intervention

ERP Challenge 1 Change Management Change Management

ERP Challenge 2 Shifting from Function to Process View Shifting from Function to Process View

ERP Challenge 3 Faith in Package Software Faith in Package Software


True/False
Question The introduction of a new information technology often changes the complex power structure in an organization.
Correct Answer True
Your Answer True

True/False
Question A business process is defined as "a set of logically related tasks performed to achieve a desired business outcome".
Correct Answer True
Your Answer True

Multiple Choice Single Answer
Question Activities performed by middle management is :-
Correct Answer Strategic activities
Your Answer Tactical activities

Select The Blank
Question Breakthrough Results in search for & the implementation of radical change in business process are by ________.
Correct Answer BPR
Your Answer BPR

Multiple Choice Multiple Answer
Question Integration Strategy is related to :-
Correct Answer Information Integration , Decision Integration , Financial Integration Your Answer Information Integration , Decision Integration , Financial Integration