This solved
paper of Organizational Behavior of SCDL Pune has been
contributed by Gaurav Jain
Thanks To: Gaurav Jain
1.what is meant by vision-it means the future must be seen
& communicated to the team
2.C2B-Consumer to business
3.Char of negotiation-establishes set of rules o resolve
conflict
4.Pple who do not have dream of their own will see u r
vision as –Impossible
5.Which type of formal communication has max control over
receiver-Person To Person
6.What is halo effect-People see things and react to
situation according to their previous exp
7.A persom tries to focus his time & energy on things
that give him the max-returns
8.while encoding a msg the receiver- Interprete the message
9.Prescience means- Knowledge abt future
10.Successful people realize the valu of time-management-
True
11.Defensiveness means- Receivers tring to justify himself
12.Prerequisite for negotiation- Party should have
predetermined goal
13.What is current message- Info abt topic under current
discussion
14.Mech barriers are due to- Difficulties in devices used
for communicatin
15.Inside address consist of name & address of a
person to whome the letter is being sent
16.Qualities of good listener-Welcome disagreement, Looks
for the areas of agreement
17.Function of informal commn.- Supplimenting,
Confirmation,Contradicting
18.Steps included in meeting- Physical
arrangement,agenda,minutes
19.Obstacle of good listening are- Bias, Prejudice
20. Endomorph would mean- Round ,Soft, Fat
21.Feedback is immediate in business org.- True
22.We have less than one fifth of our time as working time- false
Note: In assign ment we have question as one fifth of our
time is utilized as wrking time which is true but here the questionis used as
less than one fifth
23.Inside address contain Name address & tel no- true
24.Getting organized to reduce waste time on finding
things-True
25. While writing memo writer has to take care abt
sensitivity of words- false
26.Mgr has to play –Planner, Provider, Protector
27.Vision Increase persons potential –False(I think true )
28. E-Commerce - It
includes varity of e-Platform
House
Journal - Responcibility of Human Resource dept
Sales Person - Presentable,friendly,Technically
sound,Good manner, well dressed
Note: Please tally the answers and verify
them from SCDL textbooks as all answers might not be correct.
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