Friday, February 8, 2008

Human Resource Management (HRM) - 4

LIST OF ATTEMPTED QUESTIONS AND ANSWERS



Select The Blank
Question
Federation & union at all levels are managed on the lines of management of ________
Correct Answer
A political body
Your Answer
An economic activity

Select The Blank
Question
In indian since the liberalisation process in 19991, FDI flows have developed each year & exports are up by more than ________
Correct Answer
0.5
Your Answer
0.59

True/False
Question
Monitoring and Follow-up follows the distribution of questionnaires to all assessors.
Correct Answer
True
Your Answer
False

Multiple Choice Single Answer
Question
What can give significant inputs about existing state of accountability of employees.
Correct Answer
HRD audit
Your Answer
TQM Interventions

True/False
Question
Human resource Audit is full-fledged methodology to bring about a change.
Correct Answer
False
Your Answer
False

Multiple Choice Multiple Answer
Question
What are the areas where the auditors should physically visit the workplace?
Correct Answer
Canteens , Living colony , Training rooms
Your Answer
Canteens , Training rooms

True/False
Question
The diamensions of the Human Resources portfolio matrix do not have the same form as for product & market portfolio.
Correct Answer
False
Your Answer
True

Multiple Choice Multiple Answer
Question
What are the preparations to be done during pre-interview session by the employer about the employee.-
Correct Answer
Background , Training , Experience
Your Answer
Background , Experience , Checking

Multiple Choice Single Answer
Question
The liberalization swept through the nation bringing in a new era which compelled Indian business to value up from shumber & reassess its assumption. The characterstics were that of
Correct Answer
a complete or perish situation
Your Answer
an open economy

Multiple Choice Multiple Answer
Question
What are aims & objectives of HRA?
Correct Answer
Increase manarginal awarness of human resourcess , Developing new meaure of effective manpower utilzation . , Enabling a longer time horzon for planning & budgeting .
Your Answer
Increase manarginal awarness of human resourcess , Developing new meaure of effective manpower utilzation . , To act as a objective measure for rationalization programmes.

True/False
Question
The final step in manpower planning is to ensure that the supply will match the demand in future.
Correct Answer
False
Your Answer
True

Multiple Choice Multiple Answer
Question
Name the various steps considered under Factor comparision system:
Correct Answer
Selection of job characteristics , Determination of correct rates of key jobs , Allocation of correct rate to each key job
Your Answer
Selection of job analysis , Allocation of correct rate to each key job , Selection of job characteristics , Determination of correct rates of key jobs

Multiple Choice Single Answer
Question
Who found that customer perceptions & attitudes were affected by what employees experienced?
Correct Answer
Schneider
Your Answer
Schneider

Select The Blank
Question
The ________ are mostly for the employees of the marketing department .
Correct Answer
Commissions
Your Answer
Commissions

Select The Blank
Question
Employer has to pay ________ of the basic wages to the employees during the lay off period
Correct Answer
0.5
Your Answer
0.45

Multiple Choice Single Answer
Question
At a certain stage the upword mobility stops for many employees. This is inescapable in view of pyramid organisation structure. This phenomenon is called :
Correct Answer
Plateauing
Your Answer
Saturation

Multiple Choice Single Answer
Question
A new professional body called the National HRD Network took birth in :
Correct Answer
1985
Your Answer
1988

Multiple Choice Single Answer
Question
Why is it that in dual career groups there is restricted freedom from the side of the human resource manager?
Correct Answer
because of restriction & reservations in adhering to organisational rules & regulations
Your Answer
because of an increase in stress levels

Select The Blank
Question
In no phase of business life is ________ as important as in making promotion decesions.
Correct Answer
Integrity
Your Answer
Integrity

Multiple Choice Multiple Answer
Question
It is said that versality will be the key factor in determining employee value with following factors :
Correct Answer
Technology , Leadership , Motivation
Your Answer
Leadership , Motivation , Problem solving

Multiple Choice Single Answer
Question
In resent times, which department and head of the same usually initiates the manpower plan.
Correct Answer
HR department
Your Answer
HR department

Select The Blank
Question
________ leads to conflict between various departments is a functional organisation
Correct Answer
The lack of appreciation for the constraints of other department
Your Answer
Faulty communication

Select The Blank
Question
________ assignment can also be recommended for career development.
Correct Answer
Rotational
Your Answer
Vocational

Multiple Choice Single Answer
Question
What is that describes the duties of the job, authority relationship, skills requirement, conditions of work etc.
Correct Answer
Job analysis
Your Answer
Job analysis

Multiple Choice Single Answer
Question
If supply of labour is higher than demand, which factor would be relatively low?
Correct Answer
Wage
Your Answer
Price

True/False
Question
As per the Human Development Balance sheet, 1997 30% of the total population (world) lives in abolute poverty
Correct Answer
False
Your Answer
True

Multiple Choice Multiple Answer
Question
Under the grading system, name the separate geades included:
Correct Answer
Office , Clerical , Managerial
Your Answer
Clerical , Managerial

True/False
Question
If the assessee is transferred after Feb. the immediate superior will complete the appraisal as at 31st Aug.
Correct Answer
False
Your Answer
True

True/False
Question
Counselling involves a one to one discussion between the participant and administrator.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
Under orientation programmes, some very important issues discussed and clarified are :
Correct Answer
Who analyzes the data? , Who are going to provide feedback? , Purpose of 360 Degree Feedback
Your Answer
Purpose of 360 Degree Feedback , Who analyzes the data? , Who are going to provide feedback? , Who are the participants?

Select The Blank
Question
________ of managers assessed in the same study were positioned in the "Stars" category.
Correct Answer
0.15
Your Answer
0.09

Multiple Choice Multiple Answer
Question
Western and Third World Studies of organisational excellence indicate major keys to organisational excellence , those are -
Correct Answer
Mission , Goals , Policies
Your Answer
Mission , Goals , Policies

Multiple Choice Multiple Answer
Question
Name the process of 360 degree appraisal which can be broken into three stages or levels -
Correct Answer
Planning , Implementation , Result
Your Answer
Planning , Implementation , Result

Multiple Choice Multiple Answer
Question
Some problems are inherent in the performance Appraisal System, they are -
Correct Answer
Discrimination , First impression , Central tendency
Your Answer
Discrimination , First impression , Central tendency

True/False
Question
At Intel the Work Force Solution Company (WFS) was framed & given monopoly over business process.
Correct Answer
False
Your Answer
True

Select The Blank
Question
Generally, training need identification forms a part of ________.
Correct Answer
Management Appraisal System
Your Answer
Career Planning

Multiple Choice Multiple Answer
Question
What is Business Process Re-engineering?
Correct Answer
The ability of an organisation to step back & rethink the way it does business , Focus on all form business components: strategy, business process, people and technology. , Encouraging enterprenewal adaptation on capabilities with stress on innovative skills & collaborative decision-making
Your Answer
Process re-design & system re-engineering , The ability of an organisation to step back & rethink the way it does business , Focus on all form business components: strategy, business process, people and technology.

Multiple Choice Single Answer
Question
Name one of the components / elements of the flow of decisions in the employees organisation as a bid to increase union member loyalty :
Correct Answer
Providing wrong information about management
Your Answer
Providing wrong information about management

Select The Blank
Question
For closure , if there is no response ( from government ) within ________ permission is deemed to have been granted
Correct Answer
60
Your Answer
30

Multiple Choice Single Answer
Question
Name one of the components / elements of the flow of decisions in the Management quadrant :
Correct Answer
Sound Industrial relations
Your Answer
Collective bargaining

True/False
Question
HRD audit can give significant inputs about existing stage of accountability of employees.
Correct Answer
True
Your Answer
True

Select The Blank
Question
________ phase involves generating confidence in the employee to open up and frankly share his perceptions, feeling etc.
Correct Answer
Rapport building
Your Answer
Rapport building

True/False
Question
Proper implementation and support of all management levels are not very crucial for the success of HRD audit
Correct Answer
False
Your Answer
False

Multiple Choice Multiple Answer
Question
A key HR role in the firm will be multidisciplinary consulting around -
Correct Answer
Individual , Team , Business unit
Your Answer
Business unit

Multiple Choice Single Answer
Question
What is step1 / phase1 of a 360 degree Feedback approach?
Correct Answer
Orientation
Your Answer
Training

Match The Following
Question
Correct Answer
Your Answer
An efficient plant layout & a good menchmark
Ford Motors
Xerox (1989)
Simple act of comparision & learning for organisational improvement
Benchmarking
Ford Motors
The Malcolm Bridge National Quality Award
Xerox (1989)
Ishikawa (1992)
Japanese firms had ling been benchmarking other companies, many of them American
Ohirata (1994)
Ford Motors

Match The Following
Question
Correct Answer
Your Answer
Merit pay
It is based on performance in the company as per his set roles.
It compensates with the price index.
Stock Options
It is issued to the employees to be a shareholder in the company.
It compensates with the supply index.
Commissions
It is assigned on completion of targets set.
It is issued to the employees to be a shareholder in the company.
Dearness Allowance
It compensates with the price index.
It compensates with the supply index.

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