Organizational Development - 3

Multiple Choice Multiple Answer
Question
The various types and categories of " Power" are :-
Correct Answer
Expert power , Reference power , Information power
Your Answer
Information power , Expert power , Reference power

Multiple Choice Multiple Answer
Question
While the group lays down Goals , they should be :-
Correct Answer
Decided in clear and concise terms , The performance goals should be laid down in concise mile stones , The group should have continuous series of small wins, along the way to larger goals
Your Answer
Decided in clear and concise terms , The performance goals should be laid down in concise mile stones , The group should have continuous series of small wins, along the way to larger goals

True/False
Question
Organisational development efforts can be time consuming, expensive and may have delayed pay off periods.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
The unfreezing stage of the Changed process, consists of :-
Correct Answer
Provision of psychological safety , Creation of guilt or anxiety , Disconfirmation or lack of confirmation
Your Answer
Provision of psychological safety , Improved listening skills , Disconfirmation or lack of confirmation

True/False
Question
A number of techniques and exercises can be made use of to facilitate team performance.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
Socio- Technical systems projects tend to feature :-
Correct Answer
Formation of autonomous work groups , Grouping of core tasks , Training of group members in multiple skills
Your Answer
Formation of autonomous work groups , Developing leadership skills , Grouping of core tasks , Training of group members in multiple skills

Multiple Choice Multiple Answer
Question
Various types of tactics used by managers to accomplish their goals, are known as :-
Correct Answer
Use of social networks , Playing it straight , Going around the formal system
Your Answer
Use of social networks , Playing it straight , Going around the formal system

Multiple Choice Single Answer
Question
The organizational development approach treats :-
Correct Answer
People as the resources
Your Answer
People as the resources

True/False
Question
Organizational development has no problems and limitations.
Correct Answer
False
Your Answer
False

Select The Blank
Question
OD ________ believes that, work teams are the building blocks of the organization.
Correct Answer
Fundamentally
Your Answer
Fundamentally

Multiple Choice Single Answer
Question
Theory Intervention mechanism consists of :-
Correct Answer
Activities to study the behavioral science knowledge and theory are put to use to explain the present behavior and assumptions underlying behavior
Your Answer
Activities which help to improve the over all quality of product.

Multiple Choice Multiple Answer
Question
Some of the most important qualities of successful change agents are :-
Correct Answer
Interpersonal communication skills , Ability to support others , Power of empathy
Your Answer
Interpersonal communication skills , Ability to support others , Power of empathy

Select The Blank
Question
External consultants________ spend all their time with one organization.
Correct Answer
Rarely
Your Answer
Rarely

True/False
Question
Generally, significant amount of time and energy is spent in competition, misunderstanding.
Correct Answer
True
Your Answer
True

True/False
Question
Interventions are participatory efforts to cultural change.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
The Force Field Analysis is used for :-
Correct Answer
To understand problematic situation and plan corrective action
Your Answer
To understand problematic situation and plan corrective action

Multiple Choice Multiple Answer
Question
Most of the Organizational Development activities are based on a basic model, i.e.:-
Correct Answer
Data based , Problem solving , Scientific method of enquiry
Your Answer
Interviews , Problem solving , Scientific method of enquiry

Select The Blank
Question
The organisational development can ________ of stable and temporary systems.
Correct Answer
Optimise the effectiveness
Your Answer
Increase the effectiveness

True/False
Question
Organizational development efforts can be time consuming, expensive and may have delayed pay off periods.
Correct Answer
True
Your Answer
False

Select The Blank
Question
In an organization there should be a ________ to be taken on business decisions.
Correct Answer
Team approach
Your Answer
Consistent approach

Select The Blank
Question
During and after the ________ of intervention, the data is gathered.
Correct Answer
Implementation
Your Answer
Implementation

Multiple Choice Single Answer
Question
Today's managers first task is to :-
Correct Answer
Retain good human asset, and utilize in a better way.
Your Answer
Retain good human asset, and utilize in a better way.

Match The Following
Question
Correct Answer
Your Answer
Interventions focus on,
Real life organizational situations and problems
Real life organizational situations and problems
The members of the team need to possess
Decision making and technical skills in equal measure
Decision making and technical skills in equal measure
Diagnosis and understanding processes are
Important for undertaking further consultation and improvements of processes
To find the truth and fact in the happenings
Fact finding activities are really,
To find the truth and fact in the happenings
Important for undertaking further consultation and improvements of processes

True/False
Question
Total quality management is a process and not just a programme.
Correct Answer
True
Your Answer
True

True/False
Question
For recognizing the group efforts, rewards are not necessary.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
As a result of recent studies in OD, number of views are now being developed, one of the most important concept on which the OD is constructed is that, of :-
Correct Answer
A normative value for culture and change
Your Answer
Individual leadership

Multiple Choice Single Answer
Question
As a result of recent studies in OD, number of views are now being developed, One of the most important concept on which the OD is constructed is that, of :-
Correct Answer
A normative value for culture and change
Your Answer
A normative value for culture and change

Select The Blank
Question
An appreciation of ________ as a determinant of individual work behavior is central to OD.
Correct Answer
Importance of work team
Your Answer
Importance of work team

Multiple Choice Single Answer
Question
An important aspect of selecting a change agent is :-
Correct Answer
A person who has skills to address human aspects
Your Answer
A person who is popular amongst the employees

Select The Blank
Question
Marvin's Six Box Model, was ________ from his experience in consulting in different organizations.
Correct Answer
Developed
Your Answer
Developed

Match The Following
Question
Correct Answer
Your Answer
Organisational development is a powerful set of
Concepts and techniques to improve organisational effectiveness
Concepts and techniques to improve organisational effectiveness
Organisations have the need to have
Hierarchies of authorities and accountabilities
Hierarchies of authorities and accountabilities
Quality circles provide an effective forum
For promoting the process of self development
For promoting the process of self development
Manpower management is the most crucial job
Because managing people is the heart and essence of being a manager
For people to vent their genuine grievances

Select The Blank
Question
OD process is based on ________ which begins with a known problem.
Correct Answer
Action research model
Your Answer
Proactive action oriented model

Multiple Choice Multiple Answer
Question
If there are disagreement amongst the group, they should resolve by way of :-
Correct Answer
Disagreements are not suppressed by premature group action , The group seeks to resolve the disagreements rather than dominate the dissenter , The reasons for disagreements are carefully examined
Your Answer
Disagreements are not suppressed by premature group action , The group seeks to resolve the disagreements rather than dominate the dissenter , The reasons for disagreements are carefully examined

Multiple Choice Single Answer
Question
During the course of the Organizational Development projects, the internal OD specialists should :-
Correct Answer
Become increasingly professionalized and be responsible for their own development
Your Answer
Become increasingly professionalized and be responsible for their own development

Multiple Choice Multiple Answer
Question
Some of the indications of requirement of organisational development efforts are :-
Correct Answer
Reduced customer satisfaction , Lack of co-operation between people , Rapidly increasing costs
Your Answer
Reduced customer satisfaction , Lack of co-operation between people , Rapidly increasing costs

True/False
Question
Most people always take criticism well in a constructive way.
Correct Answer
False
Your Answer
True

Select The Blank
Question
OD process is based on ________ which begins with a known problem.
Correct Answer
Action research model
Your Answer
Action research model

Multiple Choice Single Answer
Question
The total Quality improvement model provides an approach, for organizational change, and involves :-
Correct Answer
Four major phases
Your Answer
Four major phases

Select The Blank
Question
Able people must ________ on the basis of relevant skills.
Correct Answer
Be selected
Your Answer
Be rewarded

Select The Blank
Question
Team takes into account, peoples,________ and respect.
Correct Answer
Social entity and status
Your Answer
Aspirations and wants

Multiple Choice Single Answer
Question
A known OD conceptualize, has identified prime responsibilities of OD, consultant. The initiator's name is :-
Correct Answer
Argyris
Your Answer
John Iliyas

Multiple Choice Multiple Answer
Question
Organizational Development interventions to reduce group conflicts are critical because :-
Correct Answer
It has impact on team functioning , It has impact on organizational functioning , It has impact on satisfaction levels of the individuals working in the organization
Your Answer
It has impact on team functioning , It has impact on organizational functioning , It has impact on satisfaction levels of the individuals working in the organization

Multiple Choice Multiple Answer
Question
While planning and implementing OD, certain basic things need to be considered, these are :-
Correct Answer
It should fit into overall game plan , Effective structuring of activities to promote learning and change , Choosing and sequencing various activities.
Your Answer
It should fit into overall game plan , Effective structuring of activities to promote learning and change , Choosing and sequencing various activities.

Multiple Choice Single Answer
Question
In the present context there are complex and challenging situations and problems facing the organizations. However, the simplest and profound solution to solve the same is to treat :-
Correct Answer
People are the key
Your Answer
People are the key

Multiple Choice Multiple Answer
Question
The essence of large scale systems change programme is :-
Correct Answer
To stage event in front of large number of members of the organisation , Majority of the participants, understand the situation , Majority of participants agree on the nature of actions to be taken and the net desired results to be achieved
Your Answer
To stage event in front of large number of members of the organisation , Majority of the participants, understand the situation , Majority of participants agree on the nature of actions to be taken and the net desired results to be achieved

True/False
Question
Organizational transformational activities need not focus on large scale systematic change which fundamentally change the nature of organization
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
The Role Negotiation Technique for group intervention was developed by :-
Correct Answer
Roger Harrison
Your Answer
Roy Harrison