Organizational Development - 5

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Multiple Choice Single Answer
Question
OD process is cyclical and ends, when :-
Correct Answer
Desired development result is obtained
Your Answer
Ego levels of each individuals is reduced

Select The Blank
Question
The dysfunctional energy spent in inappropriate competition ________ ineffective organization.
Correct Answer
Results in
Your Answer
Results in

Multiple Choice Single Answer
Question
As a result of OD intervention, the result obtained is a :-
Correct Answer
Win-win situation
Your Answer
Win-win situation

Multiple Choice Single Answer
Question
The Role Negotiation Technique for group intervention was developed by :-
Correct Answer
Roger Harrison
Your Answer
Bennet and Hailey

Multiple Choice Single Answer
Question
The initial interest of the managers for the Organisational Development efforts is introduced, through, personal attendance at:-
Correct Answer
T Group laboratory
Your Answer
T Group laboratory

Select The Blank
Question
Once the ________ is planned, it is implemented.
Correct Answer
Intervention
Your Answer
Intervention

True/False
Question
Problem solving teams are formed to clearly investigate the existing problem.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
OD can also be called as a process :-
Correct Answer
For teaching people how to solve the problem
Your Answer
For change of people

Multiple Choice Multiple Answer
Question
Some of the major benefits of the OD interventions are :-
Correct Answer
Improved job satisfaction , Improved productivity , Improved team work
Your Answer
Improved image of the organisation , Improved job satisfaction , Improved productivity

Select The Blank
Question
Hiring external consultants for short term may be ________.
Correct Answer
More economical
Your Answer
More useful

Multiple Choice Multiple Answer
Question
Some of the indications of requirement of organisational development efforts are :-
Correct Answer
Reduced customer satisfaction , Lack of co-operation between people , Rapidly increasing costs
Your Answer
Reduced customer satisfaction , Lack of co-operation between people , Increases in the pay home package

True/False
Question
OD interventions need not be action oriented.
Correct Answer
False
Your Answer
True

Select The Blank
Question
Concern for people refers to ________ concern of others.
Correct Answer
Consideration of social and interpersonal
Your Answer
Consideration of social and interpersonal

Select The Blank
Question
OD process is based on ________ which begins with a known problem.
Correct Answer
Action research model
Your Answer
Action oriented model

Multiple Choice Multiple Answer
Question
Organizational Development interventions to reduce group conflicts are critical because :-
Correct Answer
It has impact on team functioning , It has impact on organizational functioning , It has impact on satisfaction levels of the individuals working in the organization
Your Answer
It has impact on team functioning , It has impact on organizational functioning , It has impact on satisfaction levels of the individuals working in the organization

Multiple Choice Multiple Answer
Question
Some of the major benefits of the OD interventions are :-
Correct Answer
Improved job satisfaction , Improved productivity , Improved team work
Your Answer
Improved image of the organisation , Improved job satisfaction , Improved productivity

Multiple Choice Single Answer
Question
Quality Circles to be successful, essentially need,
Correct Answer
Involvement of the management support
Your Answer
Involvement of the management support

Multiple Choice Multiple Answer
Question
The objectives of Organizational Development intervention to resolve the group conflict are :-
Correct Answer
To improve communication and interaction within the groups , To reduce dysfunctional competition , To increase awareness to necessity of interdependence of action within the groups
Your Answer
To improve overall productivity and profitability of the company , To reduce dysfunctional competition , To improve communication and interaction within the groups

Multiple Choice Multiple Answer
Question
Most of the Organizational Development activities are based on a basic model, i.e.:-
Correct Answer
Data based , Problem solving , Scientific method of enquiry
Your Answer
Interviews , Data based , Problem solving

Multiple Choice Multiple Answer
Question
In order to use organizational development as critical management tool, the managers should :-
Correct Answer
Know what OD is , Use OD as the prescription for managing change , Know how to use various methods of OD.
Your Answer
Know what OD is , Use OD as the prescription for managing change , Know how to use various methods of OD.

Multiple Choice Single Answer
Question
People in the organisation should be treated as,
Correct Answer
Important resource
Your Answer
Important resource

Multiple Choice Multiple Answer
Question
The total quality management includes:-
Correct Answer
Improved product quality , Improvement in peoples approach , Improved process quality
Your Answer
Improved image of the organization , Improved product quality , Improvement in peoples approach

Multiple Choice Single Answer
Question
During the course of the Organisational Development projects, the internal OD specialists should :-
Correct Answer
Become increasingly professionalized and be responsible for their own development
Your Answer
Represent the management side only

True/False
Question
Organizational development efforts can be time consuming, expensive and may have delayed pay off periods.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
Various types of tactics used by managers to accomplish their goals, are known as :-
Correct Answer
Use of social networks , Playing it straight , Going around the formal system
Your Answer
Use of social networks , Playing it straight , Going around the formal system

True/False
Question
Interventions are participatory efforts to cultural change.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
Some of the changes in the performance due to OD, were seen in the areas of :-
Correct Answer
Improved quality level of the products , Improved quality level of the services , Increase in profit levels
Your Answer
Improved quality level of the products , Improved quality level of the services , Reduction in the manpower in the organisation

True/False
Question
The aspect of reward, deals with the incentives organization provides to it's employees and how they feel about it.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
OD intervention seminars being conducted in the organizations help to :-
Correct Answer
Improves the awareness of the managers on the steps to be taken to improve overall efficiency, productivity and morale of the employees.
Your Answer
Improve the leadership skills of managers at all levels

True/False
Question
Many organizations have realized that hiring an OD consultant to lead a change effort is more complex than hiring a lawyer.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
Although each organization has it's own unique set of challenges, which has proved to be an effective tool which promotes increased job satisfaction :-
Correct Answer
Survey feed back tool
Your Answer
Management development tool

Multiple Choice Multiple Answer
Question
Some of the assumptions in the Force Field analysis are :-
Correct Answer
The present state is a quasi-stationary resulting in field of opposing forces , The desired future state of affair can be achieved through constant efforts , There are two types of forces which act on this point at any time
Your Answer
The present state is a quasi-stationary resulting in field of opposing forces , The assumptions can be forced on the organization to follow , The desired future state of affair can be achieved through constant efforts

Select The Blank
Question
One of the major obstacle to ________ is the amount of dysfunctional energy spent in inappropriate competition.
Correct Answer
Effective organisation
Your Answer
Effective organisation

Match The Following
Question
Correct Answer
Your Answer
OD practitioner should
Learn as much as possible about the behavior of power holders
Learn as much as possible about the behavior of power holders
Cultivating and nurturing relationship with key power figures
Will ensure timely information and a source of support
Will ensure timely information and a source of support
Interview is a process of
Two way communication
Two way communication
During and after the OD intervention
The data is collected again to determine the effectiveness of the intervention
The data is collected again to determine the effectiveness of the intervention

Select The Blank
Question
OD ________ believes that, work teams are the building blocks of the organization.
Correct Answer
Fundamentally
Your Answer
Completely

True/False
Question
From an OD perspective, helping managers to move to 9,9 management style represent critical component of organizational change process.
Correct Answer
True
Your Answer
True

Select The Blank
Question
The relevant communication ________ so it will be necessary to provide training.
Correct Answer
Skills must be acquired
Your Answer
Gaps must be filled

True/False
Question
An OD consultant need not protect the confidentiality of the information so gathered by him during the course of the work.
Correct Answer
False
Your Answer
False

Multiple Choice Multiple Answer
Question
The total Quality Improvement model's phases include :-
Correct Answer
Planning , Education , Implementation
Your Answer
That there is no serious disagreement amongst the members , Planning , Education

True/False
Question
Rewards need to be only financials terms.
Correct Answer
False
Your Answer
True

Match The Following
Question
Correct Answer
Your Answer
Intervention to be successful ,
Should have a well throughout intervention strategy
Should have a well throughout intervention strategy
OD intervention systems are based on
Specified goals of the client system
Upgrade knowledge, beliefs and skills
The main aim of education is to,
Upgrade knowledge, beliefs and skills
Improve the quality of life of the people
Each intervention may have
It's own dynamics
Specified goals of the client system

Select The Blank
Question
OD is a ________ in an organizational context.
Correct Answer
Planned change
Your Answer
Planned change

Select The Blank
Question
In all cases of success the group effort must be ________.
Correct Answer
Rewarded
Your Answer
Rewarded

Multiple Choice Single Answer
Question
Cultural intervention concentrates on :-
Correct Answer
Traditions, precedents, and practices which form the fabric of the organization's culture
Your Answer
Traditions, precedents, and practices which form the fabric of the organization's culture

Multiple Choice Multiple Answer
Question
The various levels at which the OD Diagnosis could be undertaken, are :-
Correct Answer
Group analysis that examines data on group level , Organization wide analysis , Individual wise analysis of data
Your Answer
Cursory views being expressed by person in the similar industries , Group analysis that examines data on group level , Organization wide analysis

True/False
Question
Systems theory is the second foundation of OD
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
The data collection on organisation is undertaken by the Consultant, by way of :-
Correct Answer
Interviews , Questionnaires , Personal observations
Your Answer
Interviews , Press briefings , Questionnaires