Organizational Development - 6

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Select The Blank
Question
The organizational development is the process of________ how to solve the problems.
Correct Answer
Teaching people
Your Answer
Teaching people

Multiple Choice Multiple Answer
Question
While planning and implementing OD, certain basic things need to be considered, these are :-
Correct Answer
It should fit into overall game plan , Effective structuring of activities to promote learning and change , Choosing and sequencing various activities.
Your Answer
It should fit into overall game plan , It needs to have an authoritarian management to implement it , Effective structuring of activities to promote learning and change

True/False
Question
Total quality management is a process and not just a programme.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
Quality Circle is basically an idea based on :-
Correct Answer
Japanese Synthesis of American Idea
Your Answer
American Synthesis on Japanese Idea

Select The Blank
Question
The organisational development can ________ of stable and temporary systems.
Correct Answer
Optimise the effectiveness
Your Answer
Improve effectiveness

Select The Blank
Question
Change agents are ________ for implementing change in the organization.
Correct Answer
People with responsibility
Your Answer
People with responsibility

True/False
Question
Every system does not have boundary that separates it from the environment.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
The name of the Japanese professor from Tokyo University, who added the notion of small groups formed to address the problems in their work areas, is :-
Correct Answer
Kaoru Ishikawa
Your Answer
Matoshi Suzuki

Multiple Choice Single Answer
Question
A known OD conceptualize, has identified prime responsibilities of OD, consultant. The initiator's name is :-
Correct Answer
Argyris
Your Answer
Posovasky

Select The Blank
Question
Team takes into account, peoples,________ and respect.
Correct Answer
Social entity and status
Your Answer
Needs and wants

Multiple Choice Multiple Answer
Question
Organizational Development interventions to reduce group conflicts are critical because :-
Correct Answer
It has impact on team functioning , It has impact on organizational functioning , It has impact on satisfaction levels of the individuals working in the organization
Your Answer
It a style to do so , It has impact on team functioning , It has impact on organizational functioning

Match The Following
Question
Correct Answer
Your Answer
For developing interpersonal relationship,
Develop mutually trusting relationship with others
That forces of synergy amongst them
Change agents are
Principal actors in any change efforts
Through a mix of the influence of social value system, organizational beliefs, and attitudes
People should know , how, data from different parts
Of the system impact each other
Watch for deeper issues as data is gathered
An effective OD practitioner can,
Watch for deeper issues as data is gathered
Develop mutually trusting relationship with others

Multiple Choice Multiple Answer
Question
When the strategies to change the use of HR resources, has to be done, it may involve :-
Correct Answer
Training employees to cope with changed strategies , Develop new competencies , Improved performance evaluating practices
Your Answer
Training employees to cope with changed strategies , Develop new competencies , Improved performance evaluating practices

Select The Blank
Question
The ________ should be seen as being important to other people's lives.
Correct Answer
Outcome of the task
Your Answer
Decision of the management

Multiple Choice Single Answer
Question
A general principle to avoid becoming involved in any political struggle in the organization is, to :-
Correct Answer
Mind your own business
Your Answer
Mind your own business

Multiple Choice Single Answer
Question
MBO in short stand for :-
Correct Answer
Management by objectives
Your Answer
Management by objectives

Multiple Choice Multiple Answer
Question
The OD consultant can build trust and commitment by way of :-
Correct Answer
By announcing confidentiality of the responses , Bringing openness amongst the members , By inculcating candour amongst the members and the consultant
Your Answer
By inculcating candour amongst the members and the consultant , By announcing confidentiality of the responses , Bringing openness amongst the members

Multiple Choice Multiple Answer
Question
The objectives of Organizational Development intervention to resolve the group conflict are :-
Correct Answer
To improve communication and interaction within the groups , To reduce dysfunctional competition , To increase awareness to necessity of interdependence of action within the groups
Your Answer
To improve communication and interaction within the groups , To improve overall productivity and profitability of the company , To reduce dysfunctional competition

True/False
Question
It is necessary to take up cross-functional and cross-departmental issues during OD sessions, so as to resolve all issues.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
The total quality management includes:-
Correct Answer
Improved product quality , Improvement in peoples approach , Improved process quality
Your Answer
Improved image of the organization , Improved product quality , Improvement in peoples approach

Select The Blank
Question
Generally peoples' ________ is not utilized properly to get the best.
Correct Answer
Skills and knowledge
Your Answer
Knowledge and experience

Multiple Choice Single Answer
Question
The approach generally that should be taken by the Organisational development team is :-
Correct Answer
People as the resources
Your Answer
People as the resources

Match The Following
Question
Correct Answer
Your Answer
The change agents are required to play
Many roles
Many roles
There are many
Definitions and connotations associated with TQM
Definitions and connotations associated with TQM
An OD practitioner can
Integrate research with theory and practice
Can focus on reducing the cost of production and marketing activities
In the follow-up process, one must,
Use information to correct negative steps
Use information to correct negative steps

Multiple Choice Single Answer
Question
The initial interest of the managers for the Organisational Development efforts is introduced, through, personal attendance at:-
Correct Answer
T Group laboratory
Your Answer
A Group laboratory

Multiple Choice Multiple Answer
Question
The team building interventions are directed towards main areas of :-
Correct Answer
Diagnosis , Team and organizational processes , Team Relationships
Your Answer
Diagnosis , Surgical intervention , Team and organizational processes

True/False
Question
Many organizations have realized that hiring an OD consultant to lead a change effort is more complex than hiring a lawyer.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
Some of the major benefits of the Organizational Development interventions are :-
Correct Answer
Improved job satisfaction , Improved productivity , Improved team work
Your Answer
Improved image of the organization , Improved job satisfaction , Improved productivity

True/False
Question
Organizational transformational activities need not focus on large scale systematic change which fundamentally change the nature of organization
Correct Answer
False
Your Answer
True

Multiple Choice Multiple Answer
Question
Various types of tactics used by managers to accomplish their goals, are known as :-
Correct Answer
Use of social networks , Playing it straight , Going around the formal system
Your Answer
Use of social networks , Playing it straight , Going around the formal system

Multiple Choice Single Answer
Question
Socio- metric approach in OD intervention focus on :-
Correct Answer
Interrelationship between groups
Your Answer
Interrelationship between groups

Multiple Choice Single Answer
Question
An important aspect of selecting a change agent is :-
Correct Answer
A person who has skills to address human aspects
Your Answer
A person who has skills to address human aspects

Select The Blank
Question
People are ________, and think and act, so there is no single rule to manage them.
Correct Answer
Found to always responsive
Your Answer
Found to be always irresponsible

Multiple Choice Multiple Answer
Question
In Responsibility Charting, some of the useful guidelines for intervention to be followed are :-
Correct Answer
Assign responsibility to one person , Avoid having too many people having Approval- Veto function , If one person has approval- veto involvement on most decisions, that person could become a bottle neck for getting things done
Your Answer
Assign responsibility to one person , Avoid having too many people having Approval- Veto function , If one person has approval- veto involvement on most decisions, that person could become a bottle neck for getting things done

Select The Blank
Question
As with any ________ OD has limitations and problems.
Correct Answer
Complex programme
Your Answer
Complex programme

Multiple Choice Multiple Answer
Question
The essence of large scale systems change programme is :-
Correct Answer
To stage event in front of large number of members of the organisation , Majority of the participants, understand the situation , Majority of participants agree on the nature of actions to be taken and the net desired results to be achieved
Your Answer
To stage event in front of large number of members of the organisation , Majority of the participants, understand the situation , There is large scale expenditure involved for improvements desired

Multiple Choice Single Answer
Question
The organizational diagnosis means :-
Correct Answer
To identify strengths, weaknesses problem areas, and find out discrepancies, between vision and desired future and current situations
Your Answer
Taking advantage of evolving opportunities

Multiple Choice Single Answer
Question
The probability of success of an external or internal consultant in OD intervention depends on :-
Correct Answer
His/her accurate assessment of his/her own power
Your Answer
His/her accurate assessment of his/her own power

True/False
Question
When the influential individuals are opposed to the change efforts, the work of the consultant gets complicated.
Correct Answer
True
Your Answer
True

True/False
Question
As a consequence to the OD Seminar, it is useful to devote time for follow up actions to be taken as part of the seminar.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
The unfreezing stage of the Changed process, consists of :-
Correct Answer
Provision of psychological safety , Creation of guilt or anxiety , Disconfirmation or lack of confirmation
Your Answer
Provision of psychological safety , Improved listening skills , Creation of guilt or anxiety

True/False
Question
Interventions are participatory efforts to cultural change.
Correct Answer
True
Your Answer
False

Multiple Choice Multiple Answer
Question
The major characteristics of teams are:-
Correct Answer
There is clear unity of purpose , The group is self conscious about it's own operations , The group has set for it self clear and demanding goals to achieve
Your Answer
There is clear unity of purpose , The members of the group are all related , The group is self conscious about it's own operations

Select The Blank
Question
At the heart of OD lies, ________ with an intact work team.
Correct Answer
Team building and intervention
Your Answer
Team building and intervention

Multiple Choice Single Answer
Question
The Role Analysis Technique model is designed to clarify :-
Correct Answer
Role expectations and obligations of team members to improve team effectiveness
Your Answer
Ego levels of each individuals

Multiple Choice Single Answer
Question
The primary advantage of Organizational Development is :-
Correct Answer
It tries to deal with change in a whole organization
Your Answer
It is easy to implement

Select The Blank
Question
One of the major obstacle to ________ is the amount of dysfunctional energy spent in inappropriate competition.
Correct Answer
Effective organisation
Your Answer
Organisational efficiency

Multiple Choice Multiple Answer
Question
The role of OD practitioner and that of consultant is that of :-
Correct Answer
Facilitator , Catalyst , Problem solver
Your Answer
Collaborator , Facilitator , Catalyst