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Wednesday, August 20, 2008

Organizational Development - 8

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

True/False
Question
Interpersonal skills are important while working in teams.
Correct Answer
True
Your Answer
True

Match The Following
Question
Correct Answer
Your Answer
In counseling it is better to stick to
Give a feed back which does not evaluate individual behaviors
Give a feed back which does not evaluate individual behaviors
OD intervention systems are based on
Specified goals of the client system
Are based on specific models, which consist of whole organization
Grid Organizational development activities
Are based on specific models, which consist of whole organization
Because managing people is the heart and essence of being a manager
Coaching and Counseling activities are
Are interventions where the consultant works with the members of the organization by directly interacting with them
Are interventions where the consultant works with the members of the organization by directly interacting with them

Multiple Choice Multiple Answer
Question
In order to use organizational development as critical management tool, the managers should :-
Correct Answer
Know what OD is , Use OD as the prescription for managing change , Know how to use various methods of OD.
Your Answer
Know what OD is , Use OD as the prescription for managing change , Know how to use various methods of OD.

Multiple Choice Multiple Answer
Question
Some of the important Deming's principles of effective management are :-
Correct Answer
Create consistency of purpose , Always try and adopt a new philosophy , Institute leadership
Your Answer
Be basically a rich person , Create consistency of purpose , Institute leadership

True/False
Question
Interventions are participatory efforts to cultural change.
Correct Answer
True
Your Answer
True

True/False
Question
Total quality management is a process and not just a programme.
Correct Answer
True
Your Answer
True

True/False
Question
Interventions are participatory efforts to cultural change.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
Internal consultants have a distinct advantage over others, in :-
Correct Answer
Knowing organization's culture better than others , Knowing well the scale of technology being used in the organization , Understanding organizations' philosophy better than others
Your Answer
Knowing organization's culture better than others , Knowing well the scale of technology being used in the organization , Understanding organizations' philosophy better than others

Multiple Choice Single Answer
Question
The Grid OD system has been developed by psychologists :-
Correct Answer
Robert blake and Jane Moulton
Your Answer
Robert blake and Jane Moulton

Match The Following
Question
Correct Answer
Your Answer
People have their own
Independent perceptions, feelings and data
Independent perceptions, feelings and data
The positional power within groups can
Lock the opposing parties into an adversarial stance
Tend to reduce pressure and manipulating for dominance
Discussions based on objective criteria
Tend to reduce pressure and manipulating for dominance
Conviction, pleasures, and ideas
An intensive organizational development programme in the organisation,
Can significantly improve the trust supportive environment
Help to achieve balance of power within the opposing groups

True/False
Question
Total quality management is akin to total war.
Correct Answer
True
Your Answer
True

Select The Blank
Question
Interviews can give way to ________ questions, for a detailed dialogue.
Correct Answer
Probing
Your Answer
Aspirations and wants

Multiple Choice Multiple Answer
Question
The refreezing stage of the model consists of :-
Correct Answer
Helping the client to integrate the new point of view , Helping total personality and self concept , Developing significant relationship
Your Answer
Helping total personality and self concept , Developing significant relationship

Select The Blank
Question
The organizational development is a ________ intended to change beliefs, attitude, and values of the organization.
Correct Answer
Complex educational strategy
Your Answer
Practical course of action

Select The Blank
Question
Diagnostic activities mainly are for________.
Correct Answer
Finding the facts of the case
Your Answer
Finding the facts of the case

True/False
Question
Two important aspects of Organizational Development are organizational functioning and organizational change.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
As a result of recent studies in OD, number of views are now being developed, One of the most important concept on which the OD is constructed is that, of :-
Correct Answer
A normative value for culture and change
Your Answer
A normative value for culture and change

Select The Blank
Question
As with any ________, OD has limitations and problems.
Correct Answer
Complex programme
Your Answer
Complex programme

Multiple Choice Multiple Answer
Question
Individual power base in the organization may consist of :-
Correct Answer
Knowledge , Support from others , Personality of the individual
Your Answer
Knowledge , Support from others , Personality of the individual

Multiple Choice Single Answer
Question
Survey feed back system consists of cyclical process, there number being :-
Correct Answer
Four cyclical processes
Your Answer
Four cyclical processes

Multiple Choice Single Answer
Question
Organization-wide interventions generally are :-
Correct Answer
Large scale change efforts which helps to increase effectiveness of the entire organization
Your Answer
Large scale change efforts which helps to increase effectiveness of the entire organization

Multiple Choice Multiple Answer
Question
Some of the major benefits of the OD interventions are :-
Correct Answer
Improved job satisfaction , Improved productivity , Improved team work
Your Answer
Improved job satisfaction , Improved productivity , Improved team work

True/False
Question
People need to be selected based on their own skills and the skills required to complete the job.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
The various types and categories of " Power" are :-
Correct Answer
Expert power , Reference power , Information power
Your Answer
Expert power , Reference power , Information power

Multiple Choice Multiple Answer
Question
The data collection on organisation is undertaken by the Consultant, by way of :-
Correct Answer
Interviews , Questionnaires , Personal observations
Your Answer
Interviews , Questionnaires , Personal observations

Select The Blank
Question
Self Managing ________ are powerful social intervention In a supportive organisation.
Correct Answer
Work teams
Your Answer
Groups

Select The Blank
Question
As with any ________ OD has limitations and problems.
Correct Answer
Complex programme
Your Answer
Situtation

True/False
Question
It is necessary to take up cross- functional and cross- departmental issues during OD sessions, so as to resolve all issues.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
" Transactional Factors" theory has been enunciated in the book - Organizational Development which is authored by :-
Correct Answer
Warner Burke
Your Answer
Warner Burke

Multiple Choice Multiple Answer
Question
If there are disagreement amongst the group, they should resolve by way of :-
Correct Answer
Disagreements are not suppressed by premature group action , The group seeks to resolve the disagreements rather than dominate the dissenter , The reasons for disagreements are carefully examined
Your Answer
Disagreements are not suppressed by premature group action , The group seeks to resolve the disagreements rather than dominate the dissenter , The reasons for disagreements are carefully examined

Multiple Choice Multiple Answer
Question
During a long seminar on the OD intervention, the general course of action on the first day would consist of, participants :-
Correct Answer
Analyzing the environmental demands and trends , Becoming aware of organization's inadequate response to external demands , Identify areas where company performed well and poorly as well
Your Answer
Meeting each other and knowing details about the competitors , Analyzing the environmental demands and trends , Becoming aware of organization's inadequate response to external demands

Multiple Choice Single Answer
Question
MBO programme generally consists of :-
Correct Answer
Six Stages
Your Answer
Six Stages

True/False
Question
Generally, significant amount of time and energy is spent in competition, misunderstanding.
Correct Answer
True
Your Answer
True

Select The Blank
Question
OD is a ________ in an organizational context.
Correct Answer
Planned change
Your Answer
Planned change

Multiple Choice Multiple Answer
Question
Some of the major benefits of the OD interventions are :-
Correct Answer
Improved job satisfaction , Improved productivity , Improved team work
Your Answer
Improved job satisfaction , Improved productivity , Improved team work

Multiple Choice Single Answer
Question
The organizational diagnosis means :-
Correct Answer
To identify strengths, weaknesses problem areas, and find out discrepancies, between vision and desired future and current situations
Your Answer
To identify strengths, weaknesses problem areas, and find out discrepancies, between vision and desired future and current situations

Multiple Choice Single Answer
Question
The team of authors, who called organizational development as, practical application of science of organization is :-
Correct Answer
Porras and Robertson
Your Answer
Fayle and Taylor

True/False
Question
OD interventions need not be action oriented.
Correct Answer
False
Your Answer
True

Select The Blank
Question
Mind your own business, which is to be ________ not content.
Correct Answer
Expert on process
Your Answer
Expert on process

Select The Blank
Question
OD process is based on ________ which begins with a known problem.
Correct Answer
Action research model
Your Answer
Action research model

Multiple Choice Single Answer
Question
In the present context there are complex and challenging situations and problems facing the organizations. However, the simplest and profound solution to solve the same is to treat :-
Correct Answer
People are the key
Your Answer
People are the key

Multiple Choice Single Answer
Question
It is proved, that, people can use, their capabilities and creativity if they are provided with :-
Correct Answer
Adequate opportunities and suitable work climate
Your Answer
Adequate opportunities and suitable work climate

Select The Blank
Question
Concern for people refers to ________ concern of others.
Correct Answer
Consideration of social and interpersonal
Your Answer
Consideration of social and interpersonal

Select The Blank
Question
Organizational Development ________ believes that, work teams are the building blocks of the organization.
Correct Answer
Fundamentally
Your Answer
Fundamentally

Multiple Choice Multiple Answer
Question
The total Quality Improvement model's phases include :-
Correct Answer
Planning , Education , Implementation
Your Answer
Planning , Education , Implementation

Multiple Choice Single Answer
Question
Cultural intervention concentrates on :-
Correct Answer
Traditions, precedents, and practices which form the fabric of the organization's culture
Your Answer
Traditions, precedents, and practices which form the fabric of the organization's culture

Multiple Choice Single Answer
Question
Reputation analysis is based on the idea, that :-
Correct Answer
Powerful people are known to others
Your Answer
Powerful people are known to others

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