Wednesday, August 20, 2008

Organizational Development - 7

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

Multiple Choice Single Answer
Question
Cultural intervention concentrates on :-
Correct Answer
Traditions, precedents, and practices which form the fabric of the organization's culture
Your Answer
Traditions, precedents, and practices which form the fabric of the organization's culture

True/False
Question
The aspect of reward, deals with the incentives organization provides to it's employees and how they feel about it.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
The approach generally that should be taken by the Organisational development team is :-
Correct Answer
People as the resources
Your Answer
People as the resources

Multiple Choice Multiple Answer
Question
In the past, some of the OD interventions have benefited supervisors, and managers in the area of :-
Correct Answer
Improved listening skills , Improvement in ability to handle conflicts , Increased ability to accept changes
Your Answer
Improvement in ability to handle conflicts , Increased ability to accept changes

Match The Following
Question
Correct Answer
Your Answer
The change agents are required to play
Many roles
Many roles
There are many
Definitions and connotations associated with TQM
Definitions and connotations associated with TQM
An OD practitioner can
Integrate research with theory and practice
Integrate research with theory and practice
In the follow-up process, one must,
Use information to correct negative steps
Use information to correct negative steps

Multiple Choice Multiple Answer
Question
The organization-wide interventions often require managers to reconsider, how they can achieve, various issues like :-
Correct Answer
Basic objectives , Conduct of basic functions , Stream line procedures
Your Answer
Basic objectives , Create teams to accomplish them , Stream line procedures

Multiple Choice Single Answer
Question
OD interventions help in :-
Correct Answer
Increases ability as collaborative problem solving increase positive face of power in the organization
Your Answer
Increases ability as collaborative problem solving increase positive face of power in the organization

Multiple Choice Single Answer
Question
While describing the individual roles, the " role " is called as :-
Correct Answer
Focal Role
Your Answer
Individual Role

Select The Blank
Question
The ________ should be seen as being important to other people's lives.
Correct Answer
Outcome of the task
Your Answer
Decision of the management

Select The Blank
Question
Much of the work that gets done in ________ is not because of the individual alone.
Correct Answer
An organization
Your Answer
A group

Multiple Choice Multiple Answer
Question
The essence of large scale systems change programme is :-
Correct Answer
Majority of participants agree on the nature of actions to be taken and the net desired results to be achieved , To stage event in front of large number of members of the organisation , Majority of the participants, understand the situation
Your Answer
To stage event in front of large number of members of the organisation , Majority of the participants, understand the situation , Majority of participants agree on the nature of actions to be taken and the net desired results to be achieved

Select The Blank
Question
Once the ________ is planned, it is implemented.
Correct Answer
Intervention
Your Answer
Action

Multiple Choice Multiple Answer
Question
The organizational level analysis could include information on :-
Correct Answer
Organizational structure , Existing of major systems in the organization , Distribution of resources within the organization
Your Answer
Organizational structure , Existing of major systems in the organization , Distribution of resources within the organization

True/False
Question
From an OD perspective, helping managers to move to 9,9 management style represent critical component of organizational change process.
Correct Answer
True
Your Answer
True

True/False
Question
For recognizing the group efforts, rewards are not necessary.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
In the course of study of OD projects, the consultant, looks for :-
Correct Answer
Causality- a casual relationship between inputs/ processes and out puts
Your Answer
Causality- a casual relationship between inputs/ processes and out puts

Select The Blank
Question
The ________ theory has been emphasized in OD.
Correct Answer
Open system
Your Answer
Open system

Multiple Choice Multiple Answer
Question
For changing the strategies for more effective use of HR resources, it may involve :-
Correct Answer
Training employees to cope with changed strategies , Develop new competencies , Improved performance evaluating practices
Your Answer
Training employees to cope with changed strategies , Develop new competencies , Improved performance evaluating practices

Multiple Choice Multiple Answer
Question
Organizational Development interventions to reduce group conflicts are critical because :-
Correct Answer
It has impact on team functioning , It has impact on organizational functioning , It has impact on satisfaction levels of the individuals working in the organization
Your Answer
It has impact on team functioning , It has impact on organizational functioning , It has impact on satisfaction levels of the individuals working in the organization

True/False
Question
Problem solving teams are formed to clearly investigate the existing problem.
Correct Answer
True
Your Answer
True

Select The Blank
Question
Marvin's Six Box Model, was ________ from his experience in consulting in different organizations.
Correct Answer
Developed
Your Answer
Developed

Multiple Choice Single Answer
Question
During the course of the Organisational Development projects, the internal OD specialists should :-
Correct Answer
Become increasingly professionalized and be responsible for their own development
Your Answer
Advise the consultant

True/False
Question
Organisational development efforts can be time consuming, expensive and may have delayed pay off periods.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
Demonstrated competence is the most important source of :-
Correct Answer
Power , Acceptability , Ability to gain organizational support
Your Answer
Power , Acceptability , Ability to gain organizational support

Multiple Choice Multiple Answer
Question
The OD consultant can build trust and commitment by way of :-
Correct Answer
By announcing confidentiality of the responses , Bringing openness amongst the members , By inculcating candour amongst the members and the consultant
Your Answer
Bringing openness amongst the members , By inculcating candour amongst the members and the consultant , By announcing confidentiality of the responses

Multiple Choice Multiple Answer
Question
In the Appreciation and Concerns Exercises, the Facilitator may make suggestions along with allotment of assignments, such as :-
Correct Answer
Each individual be the judge of what concerns he wants to raise at any time , Each individual to decide on the effect on relationship due to the concerns raised , Each person to decide about the contribution he could make in improving
Your Answer
It is not always necessary to implement the suggestions given by any one , Each individual be the judge of what concerns he wants to raise at any time , Each person to decide about the contribution he could make in improving

Multiple Choice Single Answer
Question
MBO in short stand for :-
Correct Answer
Management by objectives
Your Answer
Management by objectives

Select The Blank
Question
For bringing in any change ________ in this efforts.
Correct Answer
Teams play a vital role
Your Answer
Individuals play a vital role

Select The Blank
Question
In an organization there should be a ________ to be taken on business decisions.
Correct Answer
Team approach
Your Answer
Team approach

Select The Blank
Question
One of the major obstacle to ________ is the amount of dysfunctional energy spent in inappropriate competition.
Correct Answer
Effective organisation
Your Answer
Organisational efficiency

True/False
Question
Socio Technical system is not participative and does not involve all the stake holders of the organisation.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
The number of different management approaches for changing entire system are thought to be :-
Correct Answer
Five in numbers
Your Answer
Six in numbers

True/False
Question
As a consequence to the OD Seminar, it is useful to devote time for follow up actions to be taken as part of the seminar.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
The primary advantage of OD is :-
Correct Answer
It tries to deal with change in a whole organization
Your Answer
It tries to deal with change in a whole organization

True/False
Question
Systems theory is the second foundation of Organizational Development.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
The team building interventions are directed towards main areas of :-
Correct Answer
Diagnosis , Team and organizational processes , Team Relationships
Your Answer
Diagnosis , Team and organizational processes , Team Relationships

Select The Blank
Question
At the heart of OD lies, ________ with an intact work team.
Correct Answer
Team building and intervention
Your Answer
Team conflict and conversation

Multiple Choice Single Answer
Question
The initial interest of the managers for the Organisational Development efforts is introduced, through, personal attendance at:-
Correct Answer
T Group laboratory
Your Answer
T Group laboratory

Select The Blank
Question
The basic objective of an effective QWL programme is ________ for the organisation.
Correct Answer
Improve working conditions
Your Answer
Improve working conditions

Multiple Choice Multiple Answer
Question
Most of the Organizational Development activities are based on a basic model, i.e.:-
Correct Answer
Data based , Problem solving , Scientific method of enquiry
Your Answer
Interviews , Data based , Scientific method of enquiry

True/False
Question
Change agents need not have any special skills to deal with human aspects.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
OD was founded on the belief that using behavioral science methods to increase collaborative problem solving would increase :-
Correct Answer
Organizational effectiveness
Your Answer
Organizational effectiveness

Select The Blank
Question
Always try and reduce ________ upon consultant.
Correct Answer
Dependency
Your Answer
Dependency

Multiple Choice Multiple Answer
Question
Some of the changes in the performance due to OD, were seen in the areas of :-
Correct Answer
Improved quality level of the products , Improved quality level of the services , Increase in profit levels
Your Answer
Improved quality level of the products , Improved quality level of the services , Increase in profit levels

Match The Following
Question
Correct Answer
Your Answer
OD practitioner should
Learn as much as possible about the behavior of power holders
Concepts and techniques to improve organizational effectiveness
Cultivating and nurturing relationship with key power figures
Will ensure timely information and a source of support
Learn as much as possible about the behavior of power holders
Interview is a process of
Two way communication
Two way communication
During and after the OD intervention
The data is collected again to determine the effectiveness of the intervention
The data is collected again to determine the effectiveness of the intervention

Multiple Choice Single Answer
Question
Very often the performance of the individual in the group is affected due to :-
Correct Answer
Due to lack of clarity of the roles and what it demands from the role incumbents
Your Answer
Due to lack of clarity of the roles and what it demands from the role incumbents

Multiple Choice Single Answer
Question
Quality Circles to be successful, essentially need,
Correct Answer
Involvement of the management support
Your Answer
Involvement of the management support

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