Saturday, December 6, 2008

Business Process Re-Engineering - 6

LIST OF ATTEMPTED QUESTIONS AND ANSWERS



Select The Blank
Question
________ BPR methodology has a source as a "Vsens".
Correct Answer
Kodak
Your Answer
Hammer/Champy

True/False
Question
Not to Capture information digitally at the source & propagate it through the process is Digitize & Propagate Principle.
Correct Answer
False
Your Answer
True

Multiple Choice Multiple Answer
Question
During Design Phase, the Top Management should :-
Correct Answer
Listen , Respond , Feedback
Your Answer
Listen , Respond , Feedback

Multiple Choice Multiple Answer
Question
What are organizational attributes?
Correct Answer
Mission , Vision
Your Answer
Mission , Vision

True/False
Question
The Business Re-engineering project does not require a new culture.
Correct Answer
False
Your Answer
False

True/False
Question
EPC represents an event which triggers of a set of the functions & functions culminate in events & so on.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
From a process view point, highest priority in an organization is given to :
Correct Answer
Satisfaction of customer
Your Answer
Satisfaction of customer

Multiple Choice Multiple Answer
Question
MRP II is associated with :-
Correct Answer
Men , Machine , Material
Your Answer
Men , Machine , Material

True/False
Question
Customer identification is an end of process re-engineering efforts.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
Which of the following activity is not included in planning phase of re-engineering project?
Correct Answer
Conducting benchmarking
Your Answer
Conducting benchmarking

Select The Blank
Question
Hard Barrier example could be ________.
Correct Answer
Legal Obstacles
Your Answer
Legal Obstacles

Select The Blank
Question
Print Media Clippings are produced by ________
Correct Answer
Media Partners
Your Answer
Media Partners

True/False
Question
Organization has both internal & external customers.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
Keep the other Senior Managers & stake-holders informed about :-
Correct Answer
Project , Status , Obstacles
Your Answer
Status , Obstacles

Multiple Choice Multiple Answer
Question
Sales and manufacturing business process covers :-
Correct Answer
Market/Marketing research , Stimulation of end users interest , Developing customers partnership
Your Answer
Market/Marketing research , Stimulation of end users interest , Developing customers partnership

Select The Blank
Question
________ quantity the response and cycle time characteristics of a process.
Correct Answer
PTM
Your Answer
PTM

Multiple Choice Single Answer
Question
Internal Individual resistance describes :-
Correct Answer
People Behaviour
Your Answer
People Behaviour

Multiple Choice Single Answer
Question
The BPR principles state that when an inspector is inspecting goods the inspection report should be :-
Correct Answer
Made by the inspector himself to eliminate the probability of errors
Your Answer
Made by the inspector himself to eliminate the probability of errors

Select The Blank
Question
Activities performed by top management level are called as ________ activities
Correct Answer
Strategic
Your Answer
Strategic

Multiple Choice Multiple Answer
Question
Pitfalls of ERP implementation are :-
Correct Answer
Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management
Your Answer
Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management

Match The Following
Question
Correct Answer
Your Answer
Political Risks
People Resistance
People Resistance
Financial Risks
ROI
ROI
Technical Risks
IT Solution
IT Solution
Functional Risks
Organization Resistance
Organization Resistance

Multiple Choice Single Answer
Question
In a continuous process improvement mode 4th step is
Correct Answer
Measure the performance
Your Answer
Measure the performance

Multiple Choice Single Answer
Question
Process orientation means :-
Correct Answer
Organizing companies around their processes
Your Answer
Organizing companies around their processes

Select The Blank
Question
________ is the operational process.
Correct Answer
Procurement of raw material
Your Answer
Procurement of raw material

Multiple Choice Single Answer
Question
Micro level reengineering deals in relation to time frame which is :-
Correct Answer
Short
Your Answer
Short

Multiple Choice Single Answer
Question
Which of the following activity is included in planning phase of re-engineering project?
Correct Answer
Defining scope and boundaries of project
Your Answer
Defining scope and boundaries of project

Select The Blank
Question
In Kaizen, focus is on ________ Improvement.
Correct Answer
Continuous
Your Answer
Continuous

Multiple Choice Multiple Answer
Question
Characteristics of operational information systems are :-
Correct Answer
Information is generated regularly/repeatedly. , Information is in very detailed form , Source of data is internal
Your Answer
Information is generated regularly/repeatedly. , Information is in very detailed form , Source of data is internal

Multiple Choice Multiple Answer
Question
Who governs the conduct in an organization?
Correct Answer
Values , Beliefs
Your Answer
Values , Beliefs

Select The Blank
Question
________ BPR methodology has a source as "Academics".
Correct Answer
Daven port
Your Answer
Daven port

True/False
Question
The process matrix illustrates process and information system dependencies.
Correct Answer
False
Your Answer
False

True/False
Question
Process orientation organize companies around their processes.
Correct Answer
True
Your Answer
True

True/False
Question
Former experiences with the organizational projects forms the behaviour of people.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer
Question
Only one Group consisting of representatives from purchase, manufacturing, operation, finance etc. is :-
Correct Answer
Single Entity
Your Answer
Multiple Entity

Select The Blank
Question
In BPR, you can manage E-Processes through ________.
Correct Answer
E-Commerce
Your Answer
E-Commerce

Multiple Choice Single Answer
Question
Reducing lead time is related to :-
Correct Answer
Procurement Process
Your Answer
Procurement Process

Multiple Choice Single Answer
Question
The Project does not yield the high ROI expected is termed as :-
Correct Answer
Financial Risk
Your Answer
Financial Risk

Multiple Choice Single Answer
Question
Which activity is performed during second phase analysis of re-engineering project?
Correct Answer
Conducting benchmarking
Your Answer
Conducting benchmarking

Multiple Choice Multiple Answer
Question
Due to long-term implementation of strategic plan, leader has to guard against :-
Correct Answer
Frustration , Waning of enthusiasm , Commitment
Your Answer
Frustration , Waning of enthusiasm

True/False
Question
The fourth step in business system planning is the development of process map.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer
Question
MIS stands for :-
Correct Answer
Management Information System
Your Answer
Management Information System

Multiple Choice Multiple Answer
Question
Continuous improvement process consists of :-
Correct Answer
Documentation of existing process , Establishing the measures , Carrying the process
Your Answer
Documentation of existing process , Establishing the measures , Carrying the process

Multiple Choice Multiple Answer
Question
The results of SWOT analysis are used to develop :-
Correct Answer
Breakthrough objectives in strategic plan , Business plan , Process re-engineering plan
Your Answer
Breakthrough objectives in strategic plan , Business plan , Process re-engineering plan

Multiple Choice Multiple Answer
Question
Which of the following points are considered for similarities between re-engineering and continuous improvement?
Correct Answer
Time investment , Organizational change
Your Answer
Time investment , Organizational change

Select The Blank
Question
The view which integrates all views & also imparts the logic dynamics of a process is called ________.
Correct Answer
Control View
Your Answer
Organization View

Select The Blank
Question
The process of ordering from a supplier is called as ________ process.
Correct Answer
Interorganised
Your Answer
Interorganised

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