Business Process Re-Engineering - 7

LIST OF ATTEMPTED QUESTIONS AND ANSWERS



Multiple Choice Single Answer
Question
Who identify the manner in which the organisation will carry out mission?
Correct Answer
Value and beliefs
Your Answer
Vision

Multiple Choice Single Answer
Question
The Behaviour of Critic is :-
Correct Answer
Open
Your Answer
Destructive

Multiple Choice Multiple Answer
Question
Types of Resisting Behaviour are :-
Correct Answer
Terrorist , Critic , Skeptic
Your Answer
Terrorist , Critic , Skeptic

Multiple Choice Multiple Answer
Question
Areas of Productivity Increase are :-
Correct Answer
Quality , Quantity , Rejection Level
Your Answer
Quality , IT , Quantity

Select The Blank
Question
High success potentials flip side is called as ________.
Correct Answer
High project risk
Your Answer
High project risk

Select The Blank
Question
________ weigh the efficiency and productivity by characteristics of a process.
Correct Answer
PCM
Your Answer
CTS

True/False
Question
During implementation of re-engineered processes, top management should provide a support.
Correct Answer
False
Your Answer
True

Match The Following
Question
Correct Answer
Your Answer
MIS
Management Information System
Management Information System
Role A
Strong Facilitator
Strong Facilitator
Role B
Team Member
Team Member
Role C
Subject Expert
Subject Expert

True/False
Question
For successful implementation of ERP, it is necessary to carry out business process re-engineering in the organization to derive full advantage from the ERP system.
Correct Answer
True
Your Answer
True

Select The Blank
Question
A strong facilitator & experienced practitioner who brings the methodology with him is ________.
Correct Answer
Role A
Your Answer
Role A

Multiple Choice Multiple Answer
Question
Various Types of Risks are :-
Correct Answer
Technical , Financial , Functional
Your Answer
Technical , Financial , Functional

True/False
Question
The skeptic demonstrates a similar behaviour to the critic.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
A business process re-engineering model has main activities as :-
Correct Answer
Business Definition , Process Identification , Process Evaluation
Your Answer
Business Definition , Process Identification , Process Evaluation

Match The Following
Question
Correct Answer
Your Answer
Saboteur Behaviour
Extremely Negative
Extremely Negative
Critic Behaviour
Open Communication
Open Communication
Skeptic Brhaviour
Similar to Critic
Similar to Critic
Terrorist Behaviour
Warns Everybody
Warns Everybody

True/False
Question
The Terrorists seems to constantly warn everybody regarding a negative outcome of the project.
Correct Answer
True
Your Answer
True

True/False
Question
Business Processes are set of activities that transform a set of inputs into set of outputs using people & tool.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
IT applications to improve business process are :-
Correct Answer
In supporting product development process , In supporting order fulfillment process , In supporting logistical process
Your Answer
In supporting product development process , In supporting order fulfillment process , In supporting logistical process

Multiple Choice Multiple Answer
Question
BPR is required for which type of company?
Correct Answer
Manufacturing , IT , Process
Your Answer
Manufacturing , IT , All Departments

Multiple Choice Multiple Answer
Question
Which of the following points are considered for similarities between re-engineering and continuous improvement?
Correct Answer
Time investment , Organizational change
Your Answer
Time investment , Organizational change

Select The Blank
Question
________ is considered as point of similarity between re-engineering & continuous improvement project.
Correct Answer
Organizational Change
Your Answer
Organizational Change

Multiple Choice Single Answer
Question
Surveys, annual report, interviews are potential sources for identifying :-
Correct Answer
Future vision
Your Answer
Market research

True/False
Question
Empowered employees can take decisions with speed.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer
Question
Who governs the conduct in an organization?
Correct Answer
Beliefs , Values
Your Answer
Values , Beliefs

Multiple Choice Single Answer
Question
Integrated Information Systems built to meet the Information & Decision needs of all the functional units of an enterprise is referred as :-
Correct Answer
ERP
Your Answer
ERP

Select The Blank
Question
In a Re-engineering project the Third phase is ________.
Correct Answer
Creating vision for new process
Your Answer
Creating vision for new process

True/False
Question
The software selection process may not involve errors of project content & project management.
Correct Answer
False
Your Answer
True

Select The Blank
Question
Research activity is a ________ process.
Correct Answer
Knowledge based
Your Answer
Knowledge based

Multiple Choice Single Answer
Question
Who are located within the organisation?
Correct Answer
Internal customers
Your Answer
Internal customers

Select The Blank
Question
Financial Year in India ends on ________.
Correct Answer
31st March
Your Answer
31st March

Select The Blank
Question
________ is the starting point for process reengineering efforts.
Correct Answer
Customer identification
Your Answer
Customer identification

Multiple Choice Single Answer
Question
The BPR activities are used in conjunction with :-
Correct Answer
Workflow Analysis
Your Answer
Workflow Analysis

True/False
Question
A completely new computer application system need not be tested thoroughly.
Correct Answer
False
Your Answer
False

True/False
Question
Based on the feedback from the prototype, the business process is not redefined & the instantiated within a business system.
Correct Answer
False
Your Answer
False

Select The Blank
Question
In BPR, you can manage E-Processes through ________.
Correct Answer
E-Commerce
Your Answer
E-Commerce

Multiple Choice Single Answer
Question
Vision statement is a :-
Correct Answer
Framework that guides to choice that determine the nature & direction of an organisation.
Your Answer
Statement that defines the cause of existence of an organisation

True/False
Question
Work should be broadened without sacrificing depth of expertise in strategic areas.
Correct Answer
False
Your Answer
True

True/False
Question
The Information Technology cannot be faulty at all.
Correct Answer
False
Your Answer
True

Multiple Choice Multiple Answer
Question
Continuous improvement process consists of :-
Correct Answer
Documentation of existing process , Establishing the measures , Carrying the process
Your Answer
Establishing the measures , Carrying the process , Learning from others

Multiple Choice Multiple Answer
Question
Critical Success factor in business are :-
Correct Answer
Cost reduction , Quality enhancement , Service improvement
Your Answer
Cost reduction , Quality enhancement , Service improvement

Multiple Choice Multiple Answer
Question
Managing E-Processes consists of :-
Correct Answer
ERP , E-Commerce , E-Governance
Your Answer
ERP , E-Commerce , E-Governance

Multiple Choice Single Answer
Question
Critical questions are to be answered while formulating the :-
Correct Answer
Vision statement
Your Answer
Mission statement

True/False
Question
Process orientation organize companies around their processes.
Correct Answer
True
Your Answer
True

Select The Blank
Question
Internal Resistance is ________
Correct Answer
Manager
Your Answer
Manager

Multiple Choice Single Answer
Question
Incremental change in the process is:-
Correct Answer
Process Simplification
Your Answer
Continuous improvement

Multiple Choice Single Answer
Question
Which process is not dominant in Business Process Re-engineering?
Correct Answer
Product development
Your Answer
Delivery of goods

Multiple Choice Single Answer
Question
The Barriers which are related People Problems are called as :-
Correct Answer
Soft Barriers
Your Answer
Soft Barriers

Multiple Choice Single Answer
Question
QMS means :-
Correct Answer
Quality Management System
Your Answer
Quality Management System