Business Process Re-Engineering - 8

LIST OF ATTEMPTED QUESTIONS AND ANSWERS


True/False
Question The project should not be properly explained to the store managers.
Correct Answer False
Your Answer False


Match The Following
Question Correct Answer Your Answer

Video For tele-conferencing For tele-conferencing

Instant messaging For real time exchange of notes & messages For real time exchange of notes & messages

Chat Used to conduct toll-free conversation For tele-communication

Bulletin Board Used to post notices Used to post notices



Multiple Choice Single Answer
Question A Major Principle & Tactics for Reconfiguring around Processes was :-
Correct Answer Orchestrate
Your Answer Orchestrate


Multiple Choice Multiple Answer
Question Pitfalls of ERP implementation are :-
Correct Answer Longer Implementation Times , Communication Gap , Inability to support continuous improvement & change management
Your Answer Delays of Supplier Payments , Longer Implementation Times , Inability to support continuous improvement & change management


Multiple Choice Single Answer
Question The flip side of high success potentials is :-
Correct Answer High project risk
Your Answer Low project risk


Select The Blank
Question ________ BPR methodology has a source as a "Vsens".
Correct Answer Kodak
Your Answer Daven port


Multiple Choice Multiple Answer
Question Steps involved in BPR Project are :-
Correct Answer Project Preparation , Redesign of Processes , Implement of new Processes
Your Answer Project Preparation , Redesign of Processes , Implement of new Processes


Multiple Choice Multiple Answer
Question TQM is related to which factor?
Correct Answer Quality System , Management , Personnel
Your Answer Quality System , Management


Multiple Choice Multiple Answer
Question Managing E-Processes consists of :-
Correct Answer ERP , E-Commerce , E-Governance
Your Answer ERP , E-Commerce


Multiple Choice Multiple Answer
Question Due to long-term implementation of strategic plan, leader has to guard against :-
Correct Answer Waning of enthusiasm , Frustration , Commitment
Your Answer Over enthusiasm , Frustration , Waning of enthusiasm


Multiple Choice Multiple Answer
Question Customer Service Strategies are :-
Correct Answer Service Needs , Cost of Service , Revenue Management
Your Answer Service Needs , Production Technology , Cost of Service


Multiple Choice Single Answer
Question Cost reduction, customer satisfaction goals should be included in :-
Correct Answer Vision statement
Your Answer Mission statement


Select The Blank
Question In a Re-engineering project the Third phase is ________.
Correct Answer Creating vision for new process
Your Answer Planning for transition


Select The Blank
Question In Micro level reengineering, the performance focus is ________.
Correct Answer Financial
Your Answer Technical


Multiple Choice Multiple Answer
Question Areas of Productivity Increase are :-
Correct Answer Quality , Quantity , Rejection Level
Your Answer Quality , IT , Quantity


Multiple Choice Single Answer
Question Commonly used methodology in SAP R3 implementation is :-
Correct Answer ARIS
Your Answer PM Module


Multiple Choice Multiple Answer
Question During Design Phase, the Top Management should :-
Correct Answer Listen , Respond , Feedback
Your Answer Listen , Respond , Feedback


Select The Blank
Question Simplification & Re-engineering can overlap together from the ________ of an organization.
Correct Answer Process Orientation
Your Answer Process Orientation


True/False
Question "Indicative thinking" technique is used for purpose of comparison of the re-engineered process
Correct Answer False
Your Answer True


True/False
Question The process matrix illustrates process and information system dependencies.
Correct Answer False
Your Answer True


Multiple Choice Single Answer
Question Example of Internal Resistance is :-
Correct Answer Manager
Your Answer Vendor


Multiple Choice Single Answer
Question Inclusion of customers in the planning process increases :-
Correct Answer Confidence level of strategic plan
Your Answer Reliability of strategic plan


Select The Blank
Question Breakthrough Results in search for & the implementation of radical change in business process are by ________.
Correct Answer BPR
Your Answer ERP


Multiple Choice Multiple Answer
Question The Top Management should also ensure the support of :-
Correct Answer Senior Managers , Stakeholders , Associates
Your Answer Senior Managers , Associates , Processes


True/False
Question Financial integration implies that each of the participants has a financial stake in operations of other participants.
Correct Answer True
Your Answer True


Multiple Choice Single Answer
Question Which technique is used when sufficient number of cases are reported for purpose of comparision of re-engineering process?
Correct Answer Process benchmarking
Your Answer Process benchmarking


True/False
Question Transportation cost, Transport made choice, capacity, location, routing, the schedules of distribution.
Correct Answer True
Your Answer True


True/False
Question Organizational culture does not have any effect on re-engineering project.
Correct Answer False
Your Answer False


Multiple Choice Multiple Answer
Question Learning objectives in BPR evolution of BPR for E-Business are :-
Correct Answer Understand how web enabled e-business change the nature of BPR , Understand how e-processes will be managed , Principles & tactics for redesign
Your Answer Understand how web enabled e-business change the nature of BPR , Principles for organizational material requirement , Principles & tactics for redesign


Select The Blank
Question Hard Barrier example could be ________.
Correct Answer Legal Obstacles
Your Answer External Resistance


Multiple Choice Single Answer
Question In a continuous process improvement mode 4th step is
Correct Answer Measure the performance
Your Answer Identify & implement the improvement


Match The Following
Question Correct Answer Your Answer

Intellectual Capturing the intellectual assets Capturing the intellectual assets

Analytical Improving analysis of information Improving analysis of information

Geographical Coordinating processes across the distances Coordinating processes across the distances

Integrative Coordination between tasks & process Coordination between tasks & process



Multiple Choice Single Answer
Question Companies undertaking BPR projects typically look for :-
Correct Answer Drastic Improvements
Your Answer Drastic Improvements


Multiple Choice Multiple Answer
Question Application Systems Languages are :-
Correct Answer ABAP/4 , VB , VC++
Your Answer VB , VC++


Multiple Choice Single Answer
Question Resistance against indoctrination & power usage is termed as :-
Correct Answer Type B Resistance
Your Answer Type B Resistance


Multiple Choice Multiple Answer
Question Parameters of Micro Level Re-engineering are :-
Correct Answer Optimization , Short , Diverse
Your Answer Optimization , Diverse , Technology


True/False
Question Measurements are central to a fact based decision-making process.
Correct Answer True
Your Answer True


True/False
Question Process re-engineering efforts should be guided by values and beliefs.
Correct Answer False
Your Answer True


Select The Blank
Question The process of ordering from a supplier is called as ________ process.
Correct Answer Interorganised
Your Answer Interdepartmental


Multiple Choice Single Answer
Question Raw materials, finished goods, WIP, spares etc. flow from vendor to customer is called as :-
Correct Answer Value Flow
Your Answer Cash Flow


Select The Blank
Question Cycle Time, Asset Turnover & Response Time goals are achieved by ________.
Correct Answer Velocity Goal
Your Answer Productivity Goal


Select The Blank
Question Open ended statements of purpose to be used when managers do not want to become entangled in specific, are called as ________.
Correct Answer Goals
Your Answer Visions


Select The Blank
Question Squeeze out waiting time in process links to create value is ________ Principle.
Correct Answer Lose Wait
Your Answer Synchronize


True/False
Question Values and beliefs are to be articulated to withstand in the adversity.
Correct Answer False
Your Answer True


True/False
Question The Terrorists seems to constantly warn everybody regarding a negative outcome of the project.
Correct Answer True
Your Answer True


Select The Blank
Question In Kaizen, focus is on ________ Improvement.
Correct Answer Continuous
Your Answer Quality


Multiple Choice Single Answer
Question On which point there is similarity between re-engineering and continuous improvement?
Correct Answer Time management
Your Answer Type of change