Monday, May 10, 2010

Business Process Reengineering - 21

LIST OF ATTEMPTED QUESTIONS AND ANSWERS

 
 Multiple Choice Multiple Answer
  Question  
A business process re-engineering model has main activities as :-
  Correct Answer  
Business Definition , Process Identification , Process Evaluation
  Your Answer  
Process Evaluation , Business Definition , Process Identification

 
 Select The Blank
  Question  
High success potentials flip side is called as ________.
  Correct Answer  
High project risk
  Your Answer  
High project risk

 
 Select The Blank
  Question  
________ is the operational process.
  Correct Answer  
Procurement of raw material
  Your Answer  
Research & Development

 
 Match The Following
Question
Correct Answer
Your Answer

ERP Challenge 4
Organizational Intervention
Organizational Intervention

ERP Challenge 1
Change Management
Change Management

ERP Challenge 2
Shifting from Function to Process View
Shifting from Function to Process View

ERP Challenge 3
Faith in Package Software
Faith in Package Software


 
 True/False
  Question  
To implement IT enabled SCM, it is necessary to reengineer the entire supply
chain.
  Correct Answer  
False
  Your Answer  
True

 
 Multiple Choice Multiple Answer
  Question  
Characteristics of operational information systems are :-
  Correct Answer  
Information is generated regularly/repeatedly. , Information is in very
detailed form , Source of data is internal
  Your Answer  
Used by middle managers , Information is generated regularly/repeatedly. ,
Information is in very detailed form

 
 Select The Blank
  Question  
All Barriers to BPR implementation success are the results of ________
  Correct Answer  
Root Causes
  Your Answer  
Root Causes

 
 Select The Blank
  Question  
Financial Year in India ends on ________.
  Correct Answer  
31st March
  Your Answer  
31st March

 
 Multiple Choice Multiple Answer
  Question  
Learning objectives in BPR evolution of BPR for E-Business are :-
  Correct Answer  
Understand how web enabled e-business change the nature of BPR , Understand
how e-processes will be managed , Principles & tactics for redesign
  Your Answer  
Understand how web enabled e-business change the nature of BPR , Principles
for organizational material requirement , Principles & tactics for redesign

 
 Multiple Choice Multiple Answer
  Question  
Areas of Cost Reduction are :-
  Correct Answer  
Quality , Materials , Machines
  Your Answer  
Materials , Investment

 
 Multiple Choice Single Answer
  Question  
Goal may be defined as a specific component of :-
  Correct Answer  
Business
  Your Answer  
Business

 
 Multiple Choice Single Answer
  Question  
BPR means :-
  Correct Answer  
Business Process Re-engineering
  Your Answer  
Business Process Re-engineering

 
 True/False
  Question  
Business Processes are set of activities that transform a set of inputs into
set of outputs using people & tool.
  Correct Answer  
True
  Your Answer  
True

 
 Select The Blank
  Question  
________ BPR methodology has a source as a "Vsens".
  Correct Answer  
Kodak
  Your Answer  
Daven port

 
 Select The Blank
  Question  
________ BPR methodology has a source as "Consultant".
  Correct Answer  
Manganelli/Klein
  Your Answer  
Manganelli/Klein

 
 Multiple Choice Multiple Answer
  Question  
Scope of ERP includes :-
  Correct Answer  
Operations , Outbound Logistics , Sales & Marketing to Service
  Your Answer  
Outbound Logistics , Sales & Marketing to Service , Operations

 
 Multiple Choice Multiple Answer
  Question  
Continuous improvement process consists of :-
  Correct Answer  
Documentation of existing process , Establishing the measures , Carrying the
process
  Your Answer  
Documentation of existing process , Establishing the measures , Carrying the
process

 
 Multiple Choice Single Answer
  Question  
Controlling functions :-
  Correct Answer  
Evaluates performance
  Your Answer  
Evaluates performance

 
 Multiple Choice Single Answer
  Question  
A need to revisit the organization's vision statement may be due to :-
  Correct Answer  
Benchmarking
  Your Answer  
Strategic planning

 
 Multiple Choice Single Answer
  Question  
Which is the first communication in re-engineering project?
  Correct Answer  
Vision statement
  Your Answer  
Mission statement

 
 Multiple Choice Multiple Answer
  Question  
Application Systems Languages are :-
  Correct Answer  
ABAP/4 , VB , VC++
  Your Answer  
ABAP/4 , Ramco Marshall

 
 True/False
  Question  
The fourth step in business system planning is the development of process
map.
  Correct Answer  
False
  Your Answer  
True

 
 Multiple Choice Multiple Answer
  Question  
ERP can be made effective by :-
  Correct Answer  
Performance assessment , Documentation , Training
  Your Answer  
Performance assessment , Documentation , Training

 
 Multiple Choice Single Answer
  Question  
Surveys, annual report, interviews are potential sources for identifying :-
  Correct Answer  
Future vision
  Your Answer  
Future vision

 
 True/False
  Question  
During implementation of re-engineered processes, top management should
provide a support.
  Correct Answer  
False
  Your Answer  
True

 
 Multiple Choice Single Answer
  Question  
Which process is not dominant in Business Process Re-engineering?
  Correct Answer  
Product development
  Your Answer  
Product development

 
 Select The Blank
  Question  
A person performing interpersonal role in organisation is a ________.
  Correct Answer  
Leader
  Your Answer  
Negotiator

 
 Match The Following
Question
Correct Answer
Your Answer

Soft Barrier 2
Group Resistance
Group Resistance

Hard Barrier 1
Resources
Resources

Hard Barrier 2
Petrochemical
Petrochemical

Soft Barrier 1
Individual Resistance
Individual Resistance


 
 True/False
  Question  
Choice of appropriate channel depends upon the type product or services to
be marketed, the volume involved.
  Correct Answer  
True
  Your Answer  
True

 
 True/False
  Question  
Slow changes & gradual improvement are the characteristics of BPR.
  Correct Answer  
False
  Your Answer  
False

 
 Multiple Choice Multiple Answer
  Question  
Which of the following are process re-designing technique & tools?
  Correct Answer  
Simulation , Indicative thinking
  Your Answer  
Simulation , Indicative thinking

 
 Multiple Choice Multiple Answer
  Question  
Management of change includes :-
  Correct Answer  
Management of IT project , Management of people
  Your Answer  
Management of IT project , Management of people , Management of
re-engineering process

 
 Multiple Choice Single Answer
  Question  
The purpose of strategic plan response to the factors that are :-
  Correct Answer  
Not within the organization's span of control
  Your Answer  
Within the organization's span of control

 
 Select The Blank
  Question  
Due to process matrix all elements of process re-engineering are understood
in terms of their ________.
  Correct Answer  
Inter relationship
  Your Answer  
Functions

 
 Multiple Choice Single Answer
  Question  
Reducing lead time is related to :-
  Correct Answer  
Procurement Process
  Your Answer  
Materials

 
 Multiple Choice Multiple Answer
  Question  
Types of redesign Principles & Tactics are :-
  Correct Answer  
Restructuring & reconfiguring around processes , Changing information flows
around processes , Changing knowledge management around processes
  Your Answer  
Restructuring & reconfiguring around processes , Changing information flows
around processes , Changing knowledge management around processes

 
 True/False
  Question  
Work should be broadened without sacrificing depth of expertise in strategic
areas.
  Correct Answer  
False
  Your Answer  
True

 
 True/False
  Question  
Business objectives are delivered from customer needs & expectations.
  Correct Answer  
True
  Your Answer  
True

 
 Multiple Choice Single Answer
  Question  
Which of the following activity is not included in planning phase of
re-engineering project?
  Correct Answer  
Conducting benchmarking
  Your Answer  
Conducting benchmarking

 
 Multiple Choice Multiple Answer
  Question  
Which are the objectives of business systems planning study?
  Correct Answer  
Determination of information system priorities , Managing systems resources
to support business objectives
  Your Answer  
Determination of information system priorities , Managing systems resources
to support business objectives , Improving relationship between functional
and technical organization unit

 
 Multiple Choice Single Answer
  Question  
QMS means :-
  Correct Answer  
Quality Management System
  Your Answer  
Quality Management System

 
 Multiple Choice Multiple Answer
  Question  
Critical Success factor in business are :-
  Correct Answer  
Cost reduction , Quality enhancement , Service improvement
  Your Answer  
Cost reduction , Quality enhancement , Service improvement

 
 True/False
  Question  
"Indicative thinking" technique is used for purpose of comparison of the
re-engineered process
  Correct Answer  
False
  Your Answer  
False

 
 Multiple Choice Single Answer
  Question  
Credit periods, advances for payments, cheques etc. from customer to vendor
& vis-à-vis is called as :-
  Correct Answer  
Cash Flow
  Your Answer  
Cash Flow

 
 Multiple Choice Single Answer
  Question  
Application Systems Language is :-
  Correct Answer  
ABAP 4
  Your Answer  
ABAP 4

 
 True/False
  Question  
The introduction of a new information technology often changes the complex
power structure in an organization.
  Correct Answer  
True
  Your Answer  
True

 
 Multiple Choice Multiple Answer
  Question  
While developing a mission statement which of the following are considered?
  Correct Answer  
Reviewing relevant policy , Reviewing applicable directive , Reviewing
requirement/constraints
  Your Answer  
Reviewing relevant policy , Reviewing applicable directive , Reviewing
requirement/constraints

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