LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Select The Blank
Question
Print Media Clippings are produced by ________
Correct Answer
Media Partners
Your Answer
Media Partners
Match The Following
Question
Correct Answer
Your Answer
Controlling
Evaluating performance
Evaluating performance
Planning
Establishing organisational goals
Establishing organisational goals
Organising
Acquiring human resources
Acquiring human resources
Leading
Motivating & managing employees
Motivating & managing employees
Select The Blank
Question
Co-ordinating between tasks and process is the ________ impact of IT on
process innovation.
Correct Answer
Integrative
Your Answer
Integrative
Multiple Choice Single Answer
Question
Providing repositories of common information on product designs is an IT
application in the area supporting :-
Correct Answer
Order fulfillment process
Your Answer
Product development process
Multiple Choice Single Answer
Question
From a process view point, highest priority in an organization is given to :
Correct Answer
Satisfaction of customer
Your Answer
Satisfaction of customer
Select The Blank
Question
RFP is ________.
Correct Answer
Request For Proposal
Your Answer
Request For Proposal
Match The Following
Question
Correct Answer
Your Answer
Video
For tele-conferencing
For tele-conferencing
Instant messaging
For real time exchange of notes & messages
For real time exchange of notes & messages
Chat
Used to conduct toll-free conversation
Used to conduct toll-free conversation
Bulletin Board
Used to post notices
Used to post notices
Multiple Choice Multiple Answer
Question
A complex business process can be viewed in terms of :-
Correct Answer
Function , Data , Organization
Your Answer
Warehouse , Function , Data
Multiple Choice Multiple Answer
Question
Areas of Productivity Increase are :-
Correct Answer
Quality , Rejection Level , Quantity
Your Answer
Quality , IT , Quantity
True/False
Question
Values and beliefs are cultural attributes of an organization.
Correct Answer
True
Your Answer
True
True/False
Question
The banks efforts for technology upgradation should precede the business
re-engineering.
Correct Answer
False
Your Answer
True
Select The Blank
Question
________ provides a means of measuring the effectiveness of a process a
product with respect to stakeholder interest.
Correct Answer
FFP
Your Answer
CTS
True/False
Question
The Business Re-engineering project does not require a new culture.
Correct Answer
False
Your Answer
False
Multiple Choice Single Answer
Question
MIS stands for :-
Correct Answer
Management Information System
Your Answer
Management Information System
Multiple Choice Single Answer
Question
BPR is rethinking of the business processes to improve the speed, quality &
output of :-
Correct Answer
Product or Services
Your Answer
Product or Services
True/False
Question
The skeptic demonstrates a similar behaviour to the critic.
Correct Answer
True
Your Answer
True
Multiple Choice Multiple Answer
Question
Various Types of Risks are :-
Correct Answer
Technical , Financial , Functional
Your Answer
Technical , Financial , Functional
True/False
Question
A mission statement defines the future direction of the organization.
Correct Answer
False
Your Answer
True
Multiple Choice Single Answer
Question
People confront the project or the project gradually loses commitment by
upper management is termed as :-
Correct Answer
Political Risk
Your Answer
Political Risk
True/False
Question
Background section of business systems planning study report explain the
objectives of the study and the methods used.
Correct Answer
True
Your Answer
True
True/False
Question
Empowered employees can take decisions with speed.
Correct Answer
True
Your Answer
True
Multiple Choice Single Answer
Question
Process orientation means :-
Correct Answer
Organizing companies around their processes
Your Answer
Organizing companies around their processes
Multiple Choice Single Answer
Question
Delivery of product & services is :-
Correct Answer
Customer facing process
Your Answer
Customer facing process
Select The Blank
Question
________ quantity the response and cycle time characteristics of a process.
Correct Answer
PTM
Your Answer
PTM
Multiple Choice Single Answer
Question
In a continuous process improvement mode 4th step is
Correct Answer
Measure the performance
Your Answer
Measure the performance
Select The Blank
Question
The process of ordering from a supplier is called as ________ process.
Correct Answer
Interorganised
Your Answer
Interorganised
Multiple Choice Multiple Answer
Question
These are the Roles suggested for Consultant :-
Correct Answer
Role A , Role B , Role C
Your Answer
Role A , Role B , Role C
Multiple Choice Single Answer
Question
Incremental change in the process is:-
Correct Answer
Process Simplification
Your Answer
Continuous improvement
Select The Blank
Question
Organization has to satisfy ________ for its survival.
Correct Answer
External customer
Your Answer
External customer
Select The Blank
Question
________ BPR methodology has a source as consultant with academic
background.
Correct Answer
Hammer/Champy
Your Answer
Hammer/Champy
Multiple Choice Single Answer
Question
Narasimham Committee for restructuring was set up to deal with the issue of
:-
Correct Answer
Technology Upgradation
Your Answer
Manpower Upgradation
Multiple Choice Multiple Answer
Question
Guidelines for Business transformation are :-
Correct Answer
Map the current state of the organization & its business processes , Chart
out the desired goals , Develop high level process specifications
Your Answer
Map the current state of the organization & its business processes , Chart
out the desired goals , Make the Vendor comparison
True/False
Question
Values and beliefs are to be articulated to withstand in the adversity.
Correct Answer
False
Your Answer
True
True/False
Question
Financial integration implies that each of the participants has a financial
stake in operations of other participants.
Correct Answer
True
Your Answer
True
Multiple Choice Single Answer
Question
On which point there is similarity between re-engineering and continuous
improvement?
Correct Answer
Time management
Your Answer
Time management
Multiple Choice Single Answer
Question
A Major Principle & Tactics for Reconfiguring around Processes was :-
Correct Answer
Orchestrate
Your Answer
Orchestrate
Multiple Choice Multiple Answer
Question
ERP can be made effective by :-
Correct Answer
Performance assessment , Documentation , Training
Your Answer
Store Management , Performance assessment , Documentation
Multiple Choice Multiple Answer
Question
Pitfalls of ERP implementation are :-
Correct Answer
Longer Implementation Times , Communication Gap , Inability to support
continuous improvement & change management
Your Answer
Longer Implementation Times , Communication Gap , Inability to support
continuous improvement & change management
Multiple Choice Multiple Answer
Question
When mission, customer base and the environment are properly considered,
strategic planning produces a plan which contains/make great stride forward
:-
Correct Answer
A vision to guide decision making , Situation analysis used to develop
annual business plan , Break through objectives
Your Answer
A vision to guide decision making , Situation analysis used to develop
annual business plan , Break through objectives
Multiple Choice Single Answer
Question
Who identify the manner in which the organisation will carry out mission?
Correct Answer
Value and beliefs
Your Answer
Rules and regulations
Select The Blank
Question
Presently maximum market of ERP is captured by ________.
Correct Answer
SAP
Your Answer
SAP
Select The Blank
Question
BPR Stalward is ________.
Correct Answer
Dr. Juran
Your Answer
Narasimha
Multiple Choice Multiple Answer
Question
The techniques used for understanding the current process are :-
Correct Answer
Flow chart techniques , Fish bone diagram , Quality function deployment
technique
Your Answer
Flow chart techniques , Fish bone diagram , Quality function deployment
technique
Multiple Choice Single Answer
Question
Who are located within the organisation?
Correct Answer
Internal customers
Your Answer
Internal customers
Select The Blank
Question
QMS means Quality Management ________.
Correct Answer
System
Your Answer
System
True/False
Question
Systems are composed of inter related and inter dependent sub systems.
Correct Answer
True
Your Answer
True
Multiple Choice Single Answer
Question
Raw materials, finished goods, WIP, spares etc. flow from vendor to customer
is called as :-
Correct Answer
Value Flow
Your Answer
Cash Flow
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